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Some songs can only be played on the desktop client

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Some songs can only be played on the desktop client

Avatar of Microhoo
Regular
2016-10-23 02:08 PM

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

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Avatar of Maxim
Spotify Star
Spotify Star
2016-10-23 03:07 PM

Can you please do a reinstall of Spotify and then try it again?

 

https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

MaximSpotify Star
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Avatar of Maxim
Spotify Star
Spotify Star
2016-10-23 03:00 PM

Hey @Microhoo,


Are you a Free or Premium user?

MaximSpotify Star
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Avatar of Microhoo
Regular
2016-10-23 03:03 PM

Thanks reply,I'm premium user.

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Avatar of Maxim
Spotify Star
Spotify Star
2016-10-23 03:07 PM

Can you please do a reinstall of Spotify and then try it again?

 

https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of Microhoo
Regular
2016-10-23 03:10 PM

I think it should not be re-installed, because my iPod and iPhone can not play, but the desktop client is normal.

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Avatar of Maxim
Spotify Star
Spotify Star
2016-10-23 03:12 PM

Reinstalling is a important part of the troubleshooting process. That way, we can see if it was just a temporary app issue or something else. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of Microhoo
Regular
2016-10-23 03:15 PM

eh...maybe I should try this,thanks for help,I will tell you this is useful or not.

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Avatar of Microhoo
Regular
2016-10-23 03:30 PM

Thanks for your help,I can play all the songs now.

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