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Songs are deleded from my device

Songs are deleded from my device

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any songs at all anymore. My playlists were still there and downloaded tho. I tried logging out and in again but nothing happened. On the desktop app all songs are still there. Has anyone an idea how to solve that problem?
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1 Reply

Hi and welcome to the community,

I suggest to reinstall the app. Ussaly this resolves these kinds of issues.

For a quick help on how to reinstall: https://support.spotify.com/ph/article/reinstallation-of-spotify/

 

Let me know if your in need of more help! 

----------------------------
Just a fan of Spotify.
If your question is answered, please mark the right solution.

Greetz,
Mark

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