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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62879 Views
  • 16 replies
  • 37 likes
  • 62879 Views
  • 16 replies
  • 37 likes

Spotify track preview doesn't work

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident.running latest release version of Spotify.Using iOS 10, beta 3.

  • Music Fan
  • On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident. running latest release version of Sp...
  • Hubo
  • Community Legend
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline on mobile device

Hello,I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got internet connection and enough space on my device.Any ad...

  • Newbie
  • Hello, I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got int...
  • meahtenoha
  • Spotify
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

  • Newbie
  • When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help
  • osornios
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Spotify shuffle is atrocious!

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

  • Newbie
  • How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?
  • osornios
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Solved!! Elapsed time in songs

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

  • Casual Listener
  • Why can you no longer see elapsed time for a song? Is disappears in a few seconds.
  • dihamilton-US
  • Newbie
  • 11671 Views
  • 11 replies
  • 3 likes
  • 11671 Views
  • 11 replies
  • 3 likes

Constantly being logged off

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

  • Newbie
  • I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?
  • osornios
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

When will see the Queue list on iPad?

Why the queue list is still missing on iPad?it's very annoying to not see, edit or remove song in queue.

  • Newbie
  • Why the queue list is still missing on iPad? it's very annoying to not see, edit or remove song in queue. 
  • Jordi
  • Community Legend
  • 1155 Views
  • 1 replies
  • 2 likes
  • 1155 Views
  • 1 replies
  • 2 likes

App Store says it's installed but really isn't

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen. But when I go to the app store and search it, the store tells me that it's installed. Instead of having an install option, it just says open, but ...

  • Newbie
  • So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen.  But when I go to the app store and search it, the store tells me that it's installed. &nb...
  • JonMc
  • Newbie
  • 41825 Views
  • 7 replies
  • 3 likes
  • 41825 Views
  • 7 replies
  • 3 likes

Songs won't download for offline use

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for all of my music.

  • Casual Listener
  • I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for ...
  • cboard124
  • Casual Listener
  • 500 Views
  • 3 replies
  • 0 likes
  • 500 Views
  • 3 replies
  • 0 likes

Local file

Hi, I can't put local files on my Spotify though I followed the guide. help me please

  • Casual Listener
  • Hi, I can't put local files on my Spotify though I followed the guide. help me please
  • maiellod
  • Casual Listener
  • 472 Views
  • 4 replies
  • 0 likes
  • 472 Views
  • 4 replies
  • 0 likes

Sreaming or offline

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

  • Casual Listener
  • How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?
  • Grym78
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Party 'in the mix' playlists are not visible on iPad

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I browse to playlist -> party, they are right there on iPh...

  • Casual Listener
  • There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I brows...
  • 555 Views
  • 0 replies
  • 0 likes
  • inthemix
    iOS
    iphone
  • 555 Views
  • 0 replies
  • 0 likes

7 day premium trial

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

  • Newbie
  • I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!
  • Maxim
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Radio not working over 4G/LTE...Fine when connected to wifi.

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple months. I had been waiting for an update to address this iss...

IMG_6832.png IMG_6675.png
  • Newbie
  • Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple mont...
  • cruzin
  • Casual Listener
  • 1941 Views
  • 6 replies
  • 0 likes
  • 1941 Views
  • 6 replies
  • 0 likes

Musik stopps

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline.

  • Newbie
  • My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline. 😞
  • Hagi
  • Newbie
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

Music cover

Hello,I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it possible to compare drake to the master. Please fix t...

  • Newbie
  • Hello, I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it ...
  • osornios
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Premium

I paid to get premium and my account doesn't change to premium it just stays on free and it already chargedmy bank account the $5 and some odd changehelp please!!!

  • Newbie
  • I paid to get premium and my account doesn't change to premium it just stays on free and it already charged my bank account the $5 and some odd change help please!!!
  • osornios
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Spotify premium

If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please

  • Newbie
  • If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please
  • osornios
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Premium Seems to Have Broken Spotify on my iPhone

So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked in. I logged out of Spotify, but when I tried to lo...

  • Newbie
  • So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked ...
  • Bittencourt
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

After I while, iOS forgets Spotify last played song

Scenario:Open SpotifyListen to a song on Spotify on my iPhoneStop songPress iPhone button and switch to another appSwipe up iOS Control Center which will show the song info and the playback controlsWhen I then go back to Spotify, it will remember wha...

  • Newbie
  • Scenario: Open Spotify Listen to a song on Spotify on my iPhone Stop song Press iPhone button and switch to another app Swipe up iOS Control Center which will show the song info and the playbac...
  • Dan00ne
  • Casual Listener
  • 899 Views
  • 2 replies
  • 3 likes
  • 899 Views
  • 2 replies
  • 3 likes