Songs don't play, WHY?

[Koki84]

Hello!

Why are a lot of songs not playing??

I have the latest version on my iphone.

Premium user.

I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track"

and then just crashes!

Or it just doesn't sound, but the track goes on like it would be playing and after a while crashes.

What can i do?

[Grace]

Sorry to see this, Koki84.

Is this on cellular data or over Wi-Fi? 

[isbw]

I have that problem to and it came last nigth out of nowhere.

[Koki84]

Is on Cellular data.

[Koki84]

Grace

thanks!

It's on cellular data. what to do? 🙂

[Grace]

Hey guys,

Would you be able to test on Wi-Fi to see if the same thing happens?

Also (if you haven't already), try a quick reinstall of the app: https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify.

[Koki84]

I had already reinstalled it before you answered. And no, it didn't help then. The problem just stopped suddenly 2 days after.

but thanks anyway! 🙂