Songs downloaded online, no longer downloaded offline.

[Ublefleck]

Plan

Premium

Country

Canada

Device

IphoneX

Operating System

Latest IOS

My Question or Issue

I have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it isn't downloaded. When I switch to data and look roughly the last 20 songs aren't downloaded but the rest are. I have cleared cache and have reinstalled app with no luck.

[Katerina]

Hey there @Ublefleck,

Thanks for posting about this here in the Community!

If you're having troubles with your downloaded content, we'd recommend performing a thorough reinstallation of the app on your device.

Since you mentioned you've already tried something similar, we'd suggest giving it another try with the steps here instead as they usually do the trick.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂