Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70372 Views
16 replies
37 likes

70372 Views
16 replies
37 likes

Solved!! Spotify keeps playing an unwanted song.

I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes with songs I am listening, end even (!) starts on its ...

expat007
Casual Listener
I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes wit...
2020-06-09 3:57:16 PM
2020-06-16 5:30:17 PM
expat007
Casual Listener
2349 Views
5 replies
0 likes

2349 Views
5 replies
0 likes

can’t play songs with notification “you can still start radio based on this artist”?

PlanFree/PremiumCountryIndonesiaDeviceiPhone 11Operating SystemIOS 13 My Question or IssueThis morning i can play this song, but when i clear up my search list on the search button, suddenly the songs also missing and spotify notification told me tha...

bramadiyaksa
Visitor
Plan Free/Premium Country Indonesia Device iPhone 11 Operating System IOS 13 My Question or Issue This morning i can play this song, but when i clear up my search list on the search ...
2020-06-16 11:12:19 AM
2020-06-16 5:04:05 PM
MrGC
Music Fan
1123 Views
1 replies
0 likes

1123 Views
1 replies
0 likes

Songs playing but no sound

PlanPremiumDeviceiPhone 10s MaxOperating SystemiOS My Question or IssueHello! I am having an issue where I will be listening to an album and a song will just randomly have no sound. The song will still be playing and will play all the way through jus...

smithst88
Visitor
Plan Premium Device iPhone 10s Max Operating System iOS My Question or Issue Hello! I am having an issue where I will be listening to an album and a song will just randomly...
2020-06-16 3:57:51 PM
2020-06-16 5:02:34 PM
MrGC
Music Fan
1624 Views
1 replies
0 likes
Sound issues

1624 Views
1 replies
0 likes

Superuser Contribution Song abspielen nicht möglich, Landesabhängig?

Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nur in einer Playlist, wo ich es nicht abspielen kann...

Bildschirmfoto 2018-10-16 um 00.53.00.png

tobiamer
Newbie
Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nu...
2018-10-15 12:55:18 AM
2020-06-16 2:04:35 PM
meister171
Visitor
30577 Views
2 replies
0 likes

30577 Views
2 replies
0 likes

My playlists disappeared when I signed up to 3 mth premium free trial

PlanPremiumCountryGBDeviceiPhone 8, iOS 13 My Question or IssueMy playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signed up as did not use FB other login. How can I please retrieve my playlis...

stephtogias
Regular
Plan Premium Country GB Device iPhone 8, iOS 13 My Question or Issue My playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signe...
2020-06-15 8:37:16 PM
2020-06-16 2:45:03 AM
Billy-J
Spotify Star
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

Why does Spotify stream even though I have the music downloaded locally on my iPhone?

PlanPremiumCountry Singapore DeviceiPhone 7Operating System My Question or IssueWhy does Spotify stream music even though it is downloaded locally on my phone? I am overseas and Spotify has been streaming using 7GB of data in one week for Music that ...

dan1clements
Casual Listener
Plan Premium Country Singapore Device iPhone 7 Operating System My Question or Issue Why does Spotify stream music even though it is downloaded locally on my phone? I a...
2019-06-19 8:47:17 PM
2020-06-15 12:35:27 AM
TheIgster
Regular
2151 Views
4 replies
0 likes

2151 Views
4 replies
0 likes

Superuser Contribution Songs downloaded online, no longer downloaded offline.

PlanPremiumCountryCanadaDeviceIphoneXOperating SystemLatest IOS My Question or IssueI have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it ...

Ublefleck
Newbie
Plan Premium Country Canada Device IphoneX Operating System Latest IOS My Question or Issue I have my primary playlist downloaded so when not on internet I can still play it in the c...
2020-03-24 11:24:26 PM
2020-06-15 4:56:58 PM
Katerina
Spotify Legend
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Superuser Contribution Album cover not loading / player not available

PlanPremium DeviceiPhone 10Operating SystemWindows 10 My Question or IssueSeems like the album cover and the player are not loading on m iPhone, i can only skip songs from the preview mode on my phone. when i open the player that supposed to show the...

shahafs
Casual Listener
Plan Premium Device iPhone 10 Operating System Windows 10 My Question or Issue Seems like the album cover and the player are not loading on m iPhone, i can only...
2020-06-14 7:23:22 PM
2020-06-15 3:13:17 PM
Ivan
Spotify Legend
530 Views
1 replies
0 likes

530 Views
1 replies
0 likes

Superuser Contribution Music keeps pausing by itself

PlanPremiumDeviceiPhone 6Operating SystemiOS 12 My Question or IssueHello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to uninstall and reinstall the app, and I thought the problem was solved, but...

E_C_
Casual Listener
Plan Premium Device iPhone 6 Operating System iOS 12 My Question or Issue Hello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to un...
2020-06-13 4:10:53 PM
2020-06-15 2:44:58 PM
E_C_
Casual Listener
693 Views
4 replies
0 likes

693 Views
4 replies
0 likes

Superuser Contribution Spotify won’t play downloaded or even start songs

PlanPremiumCountryCzech Republic Operating System(iOS 10, iPhone 7 My Question or IssueMy Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t p...

kathbergh
Newbie
Plan Premium Country Czech Republic Operating System (iOS 10, iPhone 7 My Question or Issue My Spotify won’t play or even start playing downloaded songs. It puts i...
2020-06-15 12:22:35 PM
2020-06-15 2:34:24 PM
Mario
Spotify Legend
9382 Views
1 replies
2 likes

9382 Views
1 replies
2 likes

Superuser Contribution Local Files grayed out on iPhone.

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabling firewall, putting internet on private, uninstall...

balbertle
Visitor
The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabli...
2020-06-15 1:48:04 AM
2020-06-15 9:22:02 AM
Mario
Spotify Legend
1575 Views
1 replies
0 likes
LocalFiles

1575 Views
1 replies
0 likes

When disconnecting from xbox

PlanPremiumCountryEnglandDeviceiPhone XS Max Operating SystemXbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But when on pc or other devices it goes back to normal

Slates1
Newbie
Plan Premium Country England Device iPhone XS Max Operating System Xbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But wh...
2020-06-13 8:48:49 PM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Carplay - sorting question

PlanPremiumCountryItalyDeviceiPhone 7 My Question or IssueUsing Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical order despite how they are displayed/sorted on my iphone. Strangely that doesn...

Lorenzo_NGG
Roadie
Plan Premium Country Italy Device iPhone 7 My Question or Issue Using Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical ...
2020-05-20 2:15:24 PM
2020-06-13 6:43:03 PM
jamrolu
Casual Listener
997 Views
3 replies
3 likes
Carplay

997 Views
3 replies
3 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

Dillbilly
Visitor
Plan Premium Country USA Phone: iPhone 6s Operating System iOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them i...
2020-06-12 11:09:15 AM
2020-06-13 2:38:49 PM
Xenia
Moderator
486 Views
2 replies
0 likes

486 Views
2 replies
0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

Spike57
Regular
Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 13.5 My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...
2020-06-09 9:14:57 PM
2020-06-13 11:50:28 AM
Spike57
Regular
1536 Views
2 replies
0 likes

1536 Views
2 replies
0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

oisinvg
Casual Listener
Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10 My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have da...
2020-02-07 7:35:46 PM
2020-06-12 11:10:07 PM
oisinvg
Casual Listener
3622 Views
3 replies
0 likes
10
freeze
Premium

3622 Views
3 replies
0 likes

Solved!! Merging Playlists

Does anyone know how to merge 2 playlists together on an iphone?

chloe-grace13
Newbie
Does anyone know how to merge 2 playlists together on an iphone?
2017-06-02 1:13:32 AM
2020-06-12 10:59:34 PM
pironic
Regular
8761 Views
2 replies
1 likes

8761 Views
2 replies
1 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

donmarquito
Newbie
Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...
2020-06-11 4:39:13 PM
2020-06-12 4:57:48 PM
Peter
Spotify Legend
605 Views
1 replies
0 likes

605 Views
1 replies
0 likes

Superuser Contribution Pause and playback issue

PlanPremiumCountryUnited States Device(iPhone 11 Pro Max, iPad Pro 2018)Operating System(iOS 13.5) My Question or IssueWhen pausing Spotify, is does not always resume playback when trying to unpause. Whether I pause music using my AirPods or the cont...

Tdwp1985
Casual Listener
Plan Premium Country United States Device (iPhone 11 Pro Max, iPad Pro 2018) Operating System (iOS 13.5) My Question or Issue When pausing Spotify, is does not always...
2020-06-07 7:53:21 PM
2020-06-12 4:49:05 PM
Peter
Spotify Legend
1415 Views
3 replies
0 likes
AirPods
playback
resume

1415 Views
3 replies
0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

carolnicolee
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1 My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my Spo...
2020-06-11 4:44:26 PM
2020-06-12 3:52:54 PM
carolnicolee
Casual Listener
3333 Views
2 replies
0 likes
Alexa
Alexa Echo
Connect
connected devices
connected devices list
Echo
Echo Dot
iphone
iphone 11 pro max

3333 Views
2 replies
0 likes

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