Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs on Playlists not showing up

Songs on Playlists not showing up

Plan

Free

Country

US

Device

iPhone 7

Operating System

iOS 13.6 & iOS 14 Beta

 

My Question or Issue

If I view the contents of a playlist on my phone, only a short preview comes up of the names of the songs in the playlist, but the songs themselves do not show up. However, if I view a playlist created by Spotify or a podcast, everything is fine. This is also a problem when viewing albums. However, this is only an issue on my phone, as on both my computer and tablet, there is no issue with playlists or albums. Is this just an issue because my phone has been on beta iOS, or is a problem I can fix? Not really a big deal since it's only a problem on my phone, but any help is appreciated. Thanks!

IMG_2290.PNG
Reply
1 Reply

Hey @JackDXT,

 

Thanks for reaching out about this here in the Community. 

 

The Beta users will get new versions around a week before we roll them out to end users. The release will be almost done, but the feedback we get from Beta users makes sure we can find and fix any final issues so it'd be great if you'd provide some regarding what you've experienced. Take a look here to get to know more about this.

 

With this in mind, let us know if you'd like us to look into anything else. We'll be here 🙂

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts