Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs skipping after 40seconds

Songs skipping after 40seconds

When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot see what it will be. I have logged out and back in again and deleted the app and reinstalled it and the problem remains. 

Plan - Premium

Device

iPhone

Operating System

iOS 12

 

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repeptitive but if that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Also, I'd recommend updating to iOS 12.1.4 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Suggested posts