Songs won’t download for offline mode

[Sslowik]

I have an iPhone 8 Plus up to date. I’ve tried uninstalling , reinstalling , logging out and back in. I’ve checked my storage , not even close to full. Works on my laptop though. Can’t figure it out and it’s been like this for months, I’ve never been able to download a single song as is just stays on pending. 

[Jeremy]

Hi there @Sslowik,

Thank you for reaching out to the Community.

Can you confirm that you followed the steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your phone so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.

If that doesn't do the trick, can you try with a different internet connection to see if the issue persist?

We'll keep an eye out for your reply.

Take care!