Spotify Connect Bug (Sonos)

[alexb00rgos]

Premium

Finland

Device

iPhone 11

Operating System

iOS 14.5

I started noticing this issue a month or two ago when using Spotify connect with my SONOS speakers at home (SONOS One and SONOS Roam). After a few songs the hardware volume buttons do not control the speaker volume anymore and neither does the volume slider inside the Spotify app, in addition the Play button becomes greyed out.  So I have to use the SONOS app to control music or restart the Spotify app so it syncs back with the speaker. 

Any ideas? I have already deleted the app and did a clean re install.

[Jeremy]

Hi there @alexb00rgos,

Thank you for reaching out here in the Community. 

We suggest that you doublecheck the following:

• All devices are on the same Wi-Fi network
• Your Spotify app is up-to-date
• All devices’ software is up-to-date

We'll keep an eye out for your reply.

Take care!

[alexb00rgos]

All of my devices and software is up to date, however I just replaced my internet modem because it was a bit faulty and I don't see the problem anymore. So it could be related to that! I'll wait a couple of more days to confirm 🙂

[Eni]

Hey @alexb00rgos, 

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help. 

Have a nice day 🙂