Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68585 Views
16 replies
37 likes

68585 Views
16 replies
37 likes

Solved!!Superuser Contribution [iOS][Playlists] Bring back the “sort by Artist” filter in the playlist section

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really understand the decision to completely remove it and...

crims0n
Casual Listener
Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really ...
2020-12-01 10:19:45 AM
2021-04-08 9:32:10 AM
Ver
Spotify Legend
855 Views
3 replies
2 likes
iOS
Playlists

855 Views
3 replies
2 likes

Solved!!Superuser Contribution Volume adjustment does not work on Car Play

Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volume, sometimes I have to close the app on the phone and sta...

JoeyTribiani74
Casual Listener
Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volu...
2021-04-01 1:55:24 AM
2021-04-08 8:38:31 AM
Mihail
Spotify Legend
10275 Views
3 replies
0 likes

10275 Views
3 replies
0 likes

Solved!!Superuser Contribution Hey Spotify Causes Car Audio Issues - CarPlay

Plan: PremiumCountry: USA Device: iPhone 11 ProOperating System: iOS 14.4Vehicle: 2020 VolvoSpotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle to remain in an always on "listening/announcement" mode. When my phone is plugged into th...

southpolebrand
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 Pro Operating System: iOS 14.4 Vehicle: 2020 Volvo Spotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle ...
2021-04-03 12:21:40 AM
2021-04-07 3:52:23 PM
CarlosE
Moderator
6005 Views
11 replies
1 likes

6005 Views
11 replies
1 likes

Superuser Contribution iphone download

PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 14 My Question or IssueHow do I stop Spotify from constantly deleting my downloads on my iPhone? My only available connection is barely 1mbps so I have to download with my mobile data. Been...

meetdapete
Regular
Plan Premium Country Singapore Device iPhone X Operating System iOS 14 My Question or Issue How do I stop Spotify from constantly deleting my downloads on my iPhone? My only availabl...
2020-10-20 6:45:03 AM
2021-04-07 8:19:35 AM
Jeremy
Spotify Legend
3080 Views
5 replies
1 likes

3080 Views
5 replies
1 likes

Canvas doesn’t work

Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind of music, never seen it. I tried to clear caches, uninstall...

Atomicmvn
Casual Listener
Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind...
2021-03-20 6:06:19 PM
2021-04-06 7:21:33 PM
Loxer
Community Legend
1405 Views
7 replies
1 likes

1405 Views
7 replies
1 likes

Superuser Contribution App not working with VPN

Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disabled. I’m not sure why this is an issue, as I’m from the US,...

xiahsshi
Regular
Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disa...
2020-01-29 1:16:31 PM
2021-04-06 3:47:37 PM
XMK
Casual Listener
37352 Views
29 replies
18 likes

37352 Views
29 replies
18 likes

Solved!!Superuser Contribution Why don’t I see a “play video” option for Joe Rogan Podcast in App?

PlanFree/PremiumCountry Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to watch JRE podcast and only the audio format is avail...

ValHalla777
Visitor
Plan Free/Premium Country Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
2020-09-14 8:51:25 PM
2021-04-06 2:30:29 PM
Mario
Spotify Legend
340201 Views
48 replies
35 likes
Video option for Joe Rogan podcast not available

340201 Views
48 replies
35 likes

Superuser Contribution Last item in queue not appearing

PlanPremium Plan CountryUSA DeviceiPhone XROperating System iOS 13.6 My Question or IssueWhen I queue any songs/podcasts, the last thing I queued is not visible (and thus can't be removed from queue or reordered). A blank space is shown where the tit...

annajmcd
Casual Listener
Plan Premium Plan Country USA Device iPhone XR Operating System iOS 13.6 My Question or Issue When I queue any songs/podcasts, the last thing I queued is not visible (an...
2020-08-13 10:09:09 PM
2021-04-06 2:08:46 PM
Jeremy
Spotify Legend
1365 Views
12 replies
0 likes

1365 Views
12 replies
0 likes

No Repeat Button

plan: Freecountry: United States DeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or IssueThere is no loop / repeat button. I’ve seen multiple people use this feature but it never appears on my account.

WatchOut
Visitor
plan: Free country: United States Device iPhone SE 2020 Operating System iOS 14.3 My Question or Issue There is no loop / repeat button. I’ve seen multiple people use this feat...
2021-04-05 6:41:53 AM
2021-04-06 6:02:15 AM
Billy-J
Spotify Star
423 Views
1 replies
0 likes
repeat

423 Views
1 replies
0 likes

[iOS][Playlists] Playlist Folders

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions could make playlist better, less chance of playing so...

Tom_Irving1912
Visitor
A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions co...
2021-04-02 3:20:20 PM
2021-04-06 6:01:11 AM
Billy-J
Spotify Star
492 Views
1 replies
0 likes
iOS
Playlists

492 Views
1 replies
0 likes

Solved!!Superuser Contribution [iOS] Home Favorites Section Missing

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueMy home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been...

Troy_F
Gig Goer
Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 14.4 My Question or Issue My home page on my iOS app is missing the home favorite section with my top 6 f...
2021-03-08 7:03:16 PM
2021-04-05 8:09:55 PM
CarlosE
Moderator
2594 Views
20 replies
0 likes
iOS
iOS 14
iPhone 12 pro

2594 Views
20 replies
0 likes

Solved!!Superuser Contribution Spotify crashing while phone screen off

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueSpotify crashes while listening to music when phone screen is off or when on something other than the Spotify app itself(Safari, etc) I tried clean install(clear cache, off...

Temple123
Casual Listener
Plan Free Country USA Device iPhone SE Operating System iOS 14.4 My Question or Issue Spotify crashes while listening to music when phone screen is off or when on something other tha...
2021-04-03 4:19:34 AM
2021-04-05 8:37:29 AM
Ivan
Spotify Legend
1542 Views
6 replies
0 likes

1542 Views
6 replies
0 likes

Superuser Contribution Apple Watch Spotify app will not stream to headphones

PlanPremiumCountryUSA DeviceAPPLE WATCH 6Operating SystemwatchOS 7.3.2 My Question or IssueApple Watch Spotify app will not stream to headphones

Jooz10
Casual Listener
Plan Premium Country USA Device APPLE WATCH 6 Operating System watchOS 7.3.2 My Question or Issue Apple Watch Spotify app will not stream to headphones
2021-03-24 2:15:44 AM
2021-04-04 10:43:59 PM
Jooz10
Casual Listener
777 Views
6 replies
0 likes

777 Views
6 replies
0 likes

Superuser Contribution Playlist tracks 'unplayable' on iphone

PlanPremiumCountryUK DeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueFirst half of tracks in playlists are greyed out & 'unplayable' on my iphone app, but same playlists are playing fine on PC app (see screenshots below of same playlist I...

mattshrimpton
Newbie
Plan Premium Country UK Device iPhone SE Operating System iOS 14.4 My Question or Issue First half of tracks in playlists are greyed out & 'unplayable' on my iphone app, ...
2021-04-03 11:11:49 AM
2021-04-04 1:01:28 PM
Ivan
Spotify Legend
335 Views
2 replies
0 likes

335 Views
2 replies
0 likes

Superuser Contribution Bug - mobile app won't play music after using other apps (plus bonus bugs)

Plan: PremiumCountry: USADevice: iPhone 7+Operating System: iOS 14.4.2 My Question or Issue After using apps like YouTube and Snapchat, when I boot up Spotify and try to play music, no audio comes out. The music indicator shows that it is playing mus...

gabepetersen
Newbie
Plan: Premium Country: USA Device: iPhone 7+ Operating System: iOS 14.4.2 My Question or Issue After using apps like YouTube and Snapchat, when I boot up Spot...
2021-04-02 11:42:17 PM
2021-04-04 9:48:28 AM
Ivan
Spotify Legend
623 Views
1 replies
1 likes

623 Views
1 replies
1 likes

Superuser Contribution Spotify keeps crashing on iOS 14.4

PlanFreeCountryAustralia DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueAfter approximately 20 mins playing music, Spotify crashes. Once I reopen it, it keeps crashing during the 1st song.Things I already tried:- I made sure my iPhone is ...

omar_eco
Casual Listener
Plan Free Country Australia Device iPhone 8 Operating System iOS 14.4 My Question or Issue After approximately 20 mins playing music, Spotify crashes. Once I reopen it, it ke...
2021-03-08 1:31:17 AM
2021-04-04 3:02:17 AM
Hawkings0
Regular
5355 Views
7 replies
1 likes

5355 Views
7 replies
1 likes

Superuser Contribution [HELP] My Spotify Family Account has no lyrics

PlanSpotify Family PremiumCountryPhilippinesDeviceiPhone XSOperating SystemiOS 14 My Question or IssueSince I made an account for Spotify Family, I realized that I didn’t have the lyrics feature. I tried all possible solutions like logging out and re...

secret
Casual Listener
Plan Spotify Family Premium Country Philippines Device iPhone XS Operating System iOS 14 My Question or Issue Since I made an account for Spotify Family, I realized that I didn’t hav...
2021-03-23 8:26:52 AM
2021-04-04 1:45:52 AM
Eni
Moderator
1792 Views
6 replies
1 likes

1792 Views
6 replies
1 likes

[iOS][Playlists] my playlists are having some issues

having some trouble since when i try and shuffle some of my newer playlists, it just plays 3 songs off of it then goes to shuffle other random songs not even in the playlist. this happened even if i deleted it and tried again with a new playlist. som...

_lucywalton
Visitor
having some trouble since when i try and shuffle some of my newer playlists, it just plays 3 songs off of it then goes to shuffle other random songs not even in the playlist. this happened even if i ...
2021-04-01 2:20:52 PM
2021-04-02 6:56:56 PM
Luke
Spotify Star
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Superuser Contribution Re: No Back Button on Android lock Screen? Why????

Not only for repeating songs, but particularly on newer iPhones that don’t have the home button anymore, it’s way easier to accidentally hit buttons (I.e. accidentally skip forward)... and in my case pulling down does nothing, you just see a picture ...

nocho895
Newbie
Not only for repeating songs, but particularly on newer iPhones that don’t have the home button anymore, it’s way easier to accidentally hit buttons (I.e. accidentally skip forward)... and i...
2021-04-01 10:56:11 PM
2021-04-02 6:09:41 PM
Eni
Moderator
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Solved!!Superuser Contribution Apple TV 4k issue

PlanPremiumCountryFrance DeviceApple TV 4K Operating SystemtvOS 14 My Question or Issuesince this day it's impossible to play more than 3 songs. I have reboot my Apple TV, uninstall and reinstall Spotify, but, the issue is still here, whatever the pl...

Topazoner
Regular
Plan Premium Country France Device Apple TV 4K Operating System tvOS 14 My Question or Issue since this day it's impossible to play more than 3 songs. I have...
2021-04-01 2:00:08 PM
2021-04-02 5:20:54 PM
Novy
Moderator
643 Views
3 replies
0 likes

643 Views
3 replies
0 likes

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