Spotify Keeps Logging Me Out & Shows No Offline Music

[russtm]

My iPhone keeps logging me out of Spotify, this has occurred on multiple occasions. When I open Spotify I have to log back in, and it shows no music has been Synced and offline mode doesn't allow playing of any. When I go to Settings, General, Usage, on iPhone but Spotify app is still using several GB.

Then trend I notice is this happens when my phone dies or I hold the button at the top and slide to power off. I've mainly noticed it happening when Spotify is in the background, one of the last couple apps I've used it has happened while playing music and not playing music in the background as one of the last 2-3 apps I've used.

[Merik]

Hey there!

Can you try holding the lock button and home button until the boot screen with the apple logo appears? See if that fixes your issue. 🙂

[russtm]

This is an intermittent issue. I have done that in the past but I'm not really sure what that is supposed to solve. I've still had the issue even though I've done this.

Holding the Home and the Sleep/Wake button at the same time is the same as holding down the power button on a laptop till it abruptly cuts power. Holding down the power button and sliding off accomplishes the same thing.