Spotify PREMIUM NOT WORKING ON IOS!!

[Nicklaskh]

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app.

My account is though Facebook, so i have no other opportunity than that, also i tried logging in and out multiple times on PC and on my Phone to no avail.

Please help me quickly.

[Fishtaco]

Hi,

if you login on www.spotify.com, does it show your account status as premium?

[MattSuda]

Read this post for troubleshooting steps and how to contact support if the steps don't work

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium...