Spotify Premium

[Naidia245]

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

[Sophia]

Hey @Naidia245! 

Thanks for getting in touch with the Spotify Community. We'd like to help. 

In this case, we'd recommend reaching out to Spotify Support so they can look into this. You can contact them via Twitter, Facebook, or email:

Contact form: https://support.spotify.com/contact-spotify-support/?contact

Facebook: https://www.facebook.com/Spotifycares

Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Let us know if you have any other questions. We'll be here for you 🙂

Sophia,