When using other apps (with no sound) Spotify volume drops until other app closes

This seems to be a problem that is new (to me) on iOS 10. The example I will use is Pokemon Go. I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with all audio disabled within the app) the Spotify volume decreases d...

• doctorevii2001
• Music Fan
• This seems to be a problem that is new (to me) on iOS 10.  The example I will use is Pokemon Go.  I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with al...
• 2016-11-04 1:51:21 PM
• 462 Views
• 0 replies
• 0 likes

Song Stops After 7 Seconds

When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It also says I'm 'offline' if I try to access the Home...

• kiararaab2
• Newbie
• When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It ...
• 2016-11-04 3:40:36 AM
• 2016-11-04 1:27:08 PM
• user-removed
• Not applicable
• 509 Views
• 1 replies
• 0 likes

Majority of my downloaded songs are no longer downloaded

I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only get the same songs. Sometimes albums only give one...

• mattlottery
• Newbie
• I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only...
• 2016-11-04 12:26:19 PM
• 2016-11-04 12:35:53 PM
• ag2526
• Roadie
• 384 Views
• 1 replies
• 0 likes

No seamless playback - automatic crossfade?

When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition.I have checked: my crossfade is set to 0.Is there a...

• roosterette
• Regular
• When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition....
• 2016-11-04 7:46:30 AM
• 2016-11-04 9:16:19 AM
• roosterette
• Regular
• 257 Views
• 1 replies
• 0 likes

Notification on iphone

Why don't we get iPhone notifications when someone shares a song with you?

• garrek
• Newbie
• Why don't we get iPhone notifications when someone shares a song with you?
• 2016-11-04 5:59:14 AM
• 244 Views
• 0 replies
• 0 likes

Can't link to facebook

There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify account and log in with my facebook account , it ac...

• Lufalmeida
• Newbie
• There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify ...
• 2016-11-04 5:54:00 AM
• 221 Views
• 0 replies
• 0 likes

My Local Files does not sync

Hi, I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download either. In my Android Phone this function work very well.

• user-removed
• Visitor
• Hi,   I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download...
• 2016-11-03 12:42:26 AM
• 266 Views
• 0 replies
• 0 likes

Logged in with facebook with a friends iPad - Can't logout

Hi! I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account.I tried logout everywhere and even reinstalling the app.Nothing works. Can you help? Thanks in advance

• Joaoffpereira
• Newbie
• Hi!   I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account. I tried logout everywhere and even reinstalling the app. Nothing works....
• 2016-11-03 11:49:53 PM
• 266 Views
• 0 replies
• 0 likes

Unable to delete one song in library

The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When I click the X to remove it inmy laptop it doesn't d...

• user-removed
• Visitor
• The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When ...
• 2016-11-03 7:54:58 PM
• 196 Views
• 0 replies
• 0 likes

Limited space 5GB ipone--Can Family work for me?

I have a 5GB iphone and my daughter and i have been sharing a spotify account. I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). Where we share one account, I see all her music on my app to...

• micheleh
• Casual Listener
• I have a 5GB iphone and my daughter and i have been sharing a spotify account.  I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). &nb...
• 2016-11-03 7:53:33 PM
• 255 Views
• 0 replies
• 0 likes

check downloaded music

is there a way to list all downloaded media (album, playlist, ...) in the app?I was wonderung if I could delete some of the downloaded music to free some memory.

• de255
• Newbie
• is there a way to list all downloaded media (album, playlist, ...) in the app? I was wonderung if I could delete some of the downloaded music to free some memory.
• 2016-11-03 5:54:39 PM
• 235 Views
• 0 replies
• 0 likes

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• anniebai3
• Newbie
•     
• 2015-11-21 1:01:16 PM
• 2016-11-03 4:49:45 PM
• AJF3
• Newbie
• 650 Views
• 1 replies
• 1 likes
• Desktop
  iOS
  Mac

Spotify app crashes after new iOS update

Hello, Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? Thanks Udi

• udirad
• Newbie
• Hello,   Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? &nb...
• 2016-11-03 4:20:37 PM
• 265 Views
• 0 replies
• 0 likes

MUSIC SKIPS ON IPHONE 6 VIA BLUETOOTH HEADPHONES

Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed the streaming (there is no low, only auto, noramal,...

• jayycruw
• Newbie
• Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed ...
• 2016-11-03 3:33:39 PM
• 809 Views
• 0 replies
• 0 likes

IOS Airplay history

Is it possible te remove old devices that i used to stream with airplay?Some older devices are in my list, but i dont need them anymore. Thx!

• Robvg
• Casual Listener
• Is it possible te remove old devices that i used to stream with airplay? Some older devices are in my list, but i dont need them anymore.   Thx!
• 2016-10-25 12:05:51 PM
• 2016-11-03 2:11:37 PM
• Hubo
• Community Legend
• 1565 Views
• 6 replies
• 0 likes

Daily Mix: Accidentally removed all by artist

I accidentally removed all songs by an artist from a Daily Mix playlist. Wondering how I can edit this?

• grantruby
• Casual Listener
• I accidentally removed all songs by an artist from a Daily Mix playlist. Wondering how I can edit this?
• 2016-11-03 1:57:47 PM
• 477 Views
• 0 replies
• 0 likes

Discover photo

I need help changing my discovery photo, it has a picture of an ex and I and would LOVE to get that to change but with no luck, HELP!

• Vnella
• Newbie
• I need help changing my discovery photo, it has a picture of an ex and I and would LOVE to get that to change but with no luck, HELP!
• 2016-10-12 4:36:17 AM
• 2016-11-03 1:36:22 PM
• Aimless27
• Newbie
• 327 Views
• 2 replies
• 0 likes

Songs that I have on my computer won't play on my phone

Some songs I have on my computer, for which I have the mp4 file as they are not available on spotify (eg Let Me Feel by Jeremy Olander, Taylor Swift 1989 album), which I play on my computer using the spotify app, will not download to my phone. They a...

• bmh175
• Newbie
• Some songs I have on my computer, for which I have the mp4 file as they are not available on spotify (eg Let Me Feel by Jeremy Olander, Taylor Swift 1989 album), which I play on my computer using the...
• 2016-11-03 1:06:12 PM
• 281 Views
• 0 replies
• 0 likes