Spotify app crashing

[Benjamon_D]

Plan: Premium

Country:Canada

Device: IPhone 7 Plus

Operating System: iOS 14.2

My Question or Issue

I just recently switched from Apple Music to Spotify premium, and I really enjoy it. It’s a way better set up. But whenever I try to play the music that’s downloaded from premium the app crashes. Doesn’t matter it I’m connected to wifi or not; I’ll make it halfway through the song then the app will crash. I thought that maybe other apps were crashing which was causing this, but after clearing half the apps on my phone it didn’t help. I asked some of my friends if this ever happens to them and they said that it’s been happening for them as well lately. Any ideas on what could be causing this?

[Billy-J]

Hey @Benjamon_D, thanks for reaching out to the Community!

First, let's try a clean reinstall of the app following these steps.

If that doesn't help - check out this Ongoing Issue that Spotify is investigating. Make sure to add your +VOTE and subscribe by selecting the 3 dots at the right hand corner.

Hope this helps!