Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
Rastereyes
Casual Listener
81686 Views
19 replies
37 likes

81686 Views
19 replies
37 likes

Changing Cover Photo

As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" option. But the edit option doesn't appear on my acco...

The_Myth_System
Casual Listener
As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" op...
2020-12-29 8:21:03 PM
2020-12-31 1:40:02 AM
yoonnel
Composer
764 Views
3 replies
1 likes

764 Views
3 replies
1 likes

Superuser Contribution Songs dropping after 30 seconds

PlanPremiumCountryUSDeviceiPhone 12 MiniOperating SystemiOS 14.3 My Question or IssueMy songs keep dropping after 30 seconds and moving to a playlist of music that I did not identify nor that has any relevance to my ongoing preferences.I recently upg...

user-removed
Visitor
Plan Premium Country US Device iPhone 12 Mini Operating System iOS 14.3 My Question or Issue My songs keep dropping after 30 seconds and moving to a playlist of music that I ...
2020-12-28 11:57:04 PM
2020-12-30 9:15:15 PM
Novy
Moderator
586 Views
3 replies
0 likes

586 Views
3 replies
0 likes

Superuser Contribution Certain songs not playing correctly

There's is one particular album I listen to that when played with headphones on sounds fine, but played through speakers or through my phone, the audio quality of the vocals basically disappears, where it's almost impossible to hear the singer and he...

gelloattack513
Casual Listener
There's is one particular album I listen to that when played with headphones on sounds fine, but played through speakers or through my phone, the audio quality of the vocals basically disappears, whe...
2016-06-03 6:55:41 PM
2020-12-30 5:07:10 PM
celiajean
Casual Listener
1653 Views
10 replies
1 likes

1653 Views
10 replies
1 likes

Superuser Contribution Always the same song when I start the car

premiumFree/Premiumgermany Device(iPhone 11 pro)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello everybody. whenever I get in the car spotify starts. That's a good thing. however, a U2 song is always played at the beg...

xxx1984xxx
Visitor
premium Free/Premium germany Device (iPhone 11 pro) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello everybody. whenever I get in the c...
2020-12-29 1:52:05 PM
2020-12-30 2:33:02 PM
Ver
Spotify Legend
2174 Views
1 replies
0 likes

2174 Views
1 replies
0 likes

Superuser Contribution Recently played and LIked songs not syncing across devices

PlanPremiumCountryUSADeviceiPhone 12 Pro Max, iPad Pro 11, MacBook Pro 15”Operating SystemiOS 14, iPadOS 14, Mac OS Catalina My Question or IssueThis is not a new problem, but has increasingly become annoying. Recently played songs on one device does...

p0p9y9
Regular
Plan Premium Country USA Device iPhone 12 Pro Max, iPad Pro 11, MacBook Pro 15” Operating System iOS 14, iPadOS 14, Mac OS Catalina My Question or Issue This is not a new problem, bu...
2020-12-28 10:26:59 PM
2020-12-29 12:34:17 AM
Eni
Moderator
1034 Views
1 replies
0 likes

1034 Views
1 replies
0 likes

Solved!! Unable to edit my playlists

When I go into a playlist which I’ve created, i only have the ability to add songs (which i have already done) I can’t seem to remove any songs from the playlist which is quite frustrating Is this possibly a feature that is exclusive to premium membe...

dmcnicks
Regular
When I go into a playlist which I’ve created, i only have the ability to add songs (which i have already done) I can’t seem to remove any songs from the playlist which is quite frustrating 😞...
2020-12-29 3:39:33 AM
2020-12-29 3:26:46 PM
Bittencourt
Spotify Star
1168 Views
10 replies
0 likes

1168 Views
10 replies
0 likes

Solved!!Superuser Contribution Begging for ratings breaks the UX and is distasteful

I have the paid plan and use it mostly on my iPhone. How do I tell it to never, ever popup that damn begggar screen asking me to rate the application ? Begging for ratings is incredibly distasteful, and it literally *breaks the ux*; users can't use t...

StopNaggingMe
Casual Listener
I have the paid plan and use it mostly on my iPhone. How do I tell it to never, ever popup that damn begggar screen asking me to rate the application ? Begging for ratings is incredibly ...
2020-12-20 10:50:56 PM
2020-12-29 8:46:28 AM
Ver
Spotify Legend
644 Views
3 replies
1 likes

644 Views
3 replies
1 likes

Superuser Contribution Cover art not working via Bluetooth

I currently have a 2019 audi S3 but the cover art is not showing via Bluetooth, but when plugged in though cable it works until unplugged. And idea how to cover art via Bluetooth? Cheers PlanPremiumCountry Uk DeviceiPhone 12 Pro Operating SystemiOS 1...

Ryanl26
Newbie
I currently have a 2019 audi S3 but the cover art is not showing via Bluetooth, but when plugged in though cable it works until unplugged. And idea how to cover art via Bluetooth? Cheers Pla...
2020-12-28 2:37:22 AM
2020-12-29 8:39:59 AM
Jeremy
Spotify Legend
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

Superuser Contribution Songs looks like they are playing but there is no sound

Im using a iphone 6s. This issue usually happens when i first open the app.I click on a song and it looks like it's playing but no sound comes out so i click on a different song or a playlist and if that dosent work i close the app and open it again ...

boradurak
Casual Listener
Im using a iphone 6s. This issue usually happens when i first open the app. I click on a song and it looks like it's playing but no sound comes out so i click on a different song or a playlist and i...
2020-12-27 9:05:30 PM
2020-12-29 8:38:50 AM
Ivan
Spotify Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Superuser Contribution local files dissapearing on iphone

my local file sogs randomly dissapeared from my playlists. Im using a iphone 6s.Songs are in my playlists when im on PC but they are not in my lists when im on my phone. It is the second time this issue happend and this time I can't get them back on ...

boradurak
Casual Listener
my local file sogs randomly dissapeared from my playlists. Im using a iphone 6s. Songs are in my playlists when im on PC but they are not in my lists when im on my phone. It is the second time this ...
2020-12-27 8:50:37 PM
2020-12-29 8:37:53 AM
Jeremy
Spotify Legend
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Superuser Contribution Lyrics window closing randomly on its own

PlanFreeCountryIndia DeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or IssueThe lyrics window keeps closing on its own while playing music

Techrookie16
Visitor
Plan Free Country India Device iPhone SE 2020 Operating System iOS 14.3 My Question or Issue The lyrics window keeps closing on its own while playing music
2020-12-26 11:08:11 AM
2020-12-27 11:39:45 AM
Alex
Spotify Legend
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

Superuser Contribution Local Files not syncing to my iPhone

I've been trying to sync these local files to my phone for maybe an hour or two and they just won't go on my phone. I've tried disabling my firewall and uninstalling other virus protection, checking if both devices are on the same wifi, using a hotsp...

staystreet
Newbie
I've been trying to sync these local files to my phone for maybe an hour or two and they just won't go on my phone. I've tried disabling my firewall and uninstalling other virus protection, checking ...
2020-12-26 6:13:00 AM
2020-12-27 11:29:37 AM
Alex
Spotify Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Superuser Contribution [iOS][Other] App crashes after a minute or two into song

App crashes after playing a song for a minute or two (approximately halfway) and when rebooting the app the song starts completely over.

hlan44
Visitor
App crashes after playing a song for a minute or two (approximately halfway) and when rebooting the app the song starts completely over.
2020-12-20 8:31:51 PM
2020-12-27 8:44:18 AM
Ivan
Spotify Legend
250 Views
1 replies
1 likes

250 Views
1 replies
1 likes

[iOS][Your Library] Please Stop "Turn Off Airplane Mode or Use Wi-FI..." Notification.

Spotify offers the option of downloading tracks to listen to while out of cell or wi-fi range. And yet every time I use the feature to listen to downloaded tracks out of range I get a notification warning me to turn off airplane mode or use wi-fi to ...

Owlhowl
Visitor
Spotify offers the option of downloading tracks to listen to while out of cell or wi-fi range. And yet every time I use the feature to listen to downloaded tracks out of range I get a notification wa...
2020-12-27 3:09:58 AM
466 Views
0 replies
0 likes
iOS
Your Library

466 Views
0 replies
0 likes

Superuser Contribution I will NOT update Spotify version again if "Quiet" Vol. Normalization wasn't brought back.

PlanPremiumCountryThailandDevice(iPhone 6)Operating System(iOS 10.3.3)Spotify version(8.5.28.1046) My Question or Issue I found out that some of my friend's newer devices or app versions have no 3 options of Vol. Normalization (Loud, Normal, Quiet) a...

Guiterman_th
Regular
Plan Premium Country Thailand Device (iPhone 6) Operating System (iOS 10.3.3) Spotify version (8.5.28.1046) My Question or Issue I found out that some of my friend's newer ...
2020-12-12 9:33:06 AM
2020-12-26 8:16:46 PM
Guiterman_th
Regular
834 Views
8 replies
0 likes

834 Views
8 replies
0 likes

Superuser Contribution Playlists are shuffling and playing songs not on my playlists even when Shuffle and Autoplay are off

PROBLEM: Whether I hit the big green button to play the list or play the first song, the playlist is shuffling to songs that aren't on ANY of my playlists. SETUP:I have Spotify Premium.Autoplay is OFF in Settings (thinking that would solve my problem...

gnu2this
Casual Listener
PROBLEM: Whether I hit the big green button to play the list or play the first song, the playlist is shuffling to songs that aren't on ANY of my playlists. SETUP: I have Spotify Premi...
2020-12-25 6:17:38 PM
2020-12-26 7:50:43 PM
Eni
Moderator
3944 Views
1 replies
0 likes
Playlists
playlists help
Troubleshooting

3944 Views
1 replies
0 likes

Superuser Contribution Apple Watch cannot control Spotify volume when using Sonos

Apple WatchOS7.2iPhone iOS14.3Sonos Arc My Question or Issue I use Spotify app both on iPhone and on Apple Watch. When I play songs in Spotify app on iPhone through Sonos, the Spotify app on Apple Watch cannot control the volume, i.e., scrolling up o...

Qazxc
Visitor
Apple WatchOS7.2 iPhone iOS14.3 Sonos Arc My Question or Issue I use Spotify app both on iPhone and on Apple Watch. When I play songs in Spotify app on iPhone through Sonos, the S...
2020-12-25 9:01:46 AM
2020-12-26 10:56:24 AM
Jeremy
Spotify Legend
1156 Views
1 replies
0 likes

1156 Views
1 replies
0 likes

Superuser Contribution Spotify crashes when playing a certain album

My PlanFreeCountryUnited StatesDeviceiPhone 11 My Question or IssueMy Spotify crashes when I play the Album: “The Goat” by Polo G. I’ve tried uninstalling and reinstalling the Spotify app twice already. Spotify crashes around 1 minute into a song. It...

user-removed
Visitor
My Plan Free Country United States Device iPhone 11 My Question or Issue My Spotify crashes when I play the Album: “The Goat” by Polo G. I’ve tried uninstalling and reinstalling the Sp...
2020-12-25 1:57:03 AM
2020-12-26 10:01:17 AM
Jeremy
Spotify Legend
676 Views
1 replies
1 likes

676 Views
1 replies
1 likes

Re: Error when attempting to redeem Google Nest Mini

Sorry OP, but I’m having to hijack this post as there is no easy option to make a new post. It has nothing to do with what you posted about. I’m on iPhone with safari, a very common config these days, but y’all aren’t about a user friendly experience...

HansVermhat
Regular
Sorry OP, but I’m having to hijack this post as there is no easy option to make a new post. It has nothing to do with what you posted about. I’m on iPhone with safari, a very common config these days...
2020-12-25 12:10:39 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Superuser Contribution spotify connect broken

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 14) Spotify Connect will sometimes refuse to cast to any device, PlayStation, TV, or Google Home. I reset the devices and the wifi and when I hit connect it says “connecting” and never does a...

markslurpee
Casual Listener
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 14) Spotify Connect will sometimes refuse to cast to any device, PlayStation, TV, or Google Home. I reset the devices...
2020-12-23 1:08:23 AM
2020-12-25 10:17:35 AM
Mihail
Spotify Legend
453 Views
1 replies
0 likes

453 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts