Spotify erased all my music and playlist I want them back what do I do ?

[Leocard0]

Spotify erased all my music and playlist I want them back what do I do ?

[Leocard0]

I can't play music either or play the music I search

[Leocard0]

**bleep** spotify I pay for a service and **bleep**s my **bleep** up that's bull **bleep**

[MattSuda]

Hey @Leocard0

Make sure you are logging into the correct account. Also try reinstalling the Spotify app.

Read this post for troubleshooting steps and how to contact support if the steps don't work

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premi...

[Leocard0]

From what I recall I only have my email as a username . Where would o get the user name if I had one I can't really remember

[MattSuda]

To find out the username of your account, enter your email address on this page:

https://www.spotify.com/password-reset/

The email will include your username and link to rest your password if necessary. 

[Leocard0]

It says to edit profile on Facebook and my bday is wrong lol

[MattSuda]

@Leocard0

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.