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Spotify not working

Spotify not working

I have a premium account, but it stopped working since the 1st August.
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5 Replies

What stopped working? What doesn't happen which should happen? Do you get any error messages?

It says premium required

Hi. Please check that your account overview to make sure it shows  current subscription then follow the steps in this post.

I've got the ยฃ5 subscription, does that one not work on phones ?

No. You need Premium to use spotify on a mobile device I'm afraid.

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