Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify (on IPhone) automatically switches to the same song after a few seconds

Solved!

Spotify (on IPhone) automatically switches to the same song after a few seconds

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to song X automatically. When  I select don’t play the artist of song ‘X’, it still automatically switches from my selected song, however there is nothing/silence i.e. no song is played after the automatic switch (after a few seconds of the selected song is played) from my selected song occurs. BTW - I have tried deleting Spotify and reinstalling, however this did not resolve the issue.

 

Plan: Premium

Country: Australia 

 

Device

iPhone X

Operating System

iOS 12.2

 

 

Reply

Accepted Solutions
Marked as solution

Hey @ronb2, welcome to the Community.

Hope you're doing great!

 

Could you try using the Remove Offline devices and Sign Out Everywhere options, probably resetting your account's password too, from your Spotify account page?


Hope it helps 🙂

View solution in original post

2 Replies
Marked as solution

Hey @ronb2, welcome to the Community.

Hope you're doing great!

 

Could you try using the Remove Offline devices and Sign Out Everywhere options, probably resetting your account's password too, from your Spotify account page?


Hope it helps 🙂

It’s a fix! All good now - thank you.

Suggested posts