Spotify premium not recognized!

[Wesrausch]

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

[Jortleib]

I'm pretty sure I was using the login with FB option when I tried before. However it appears my husband was logged onto Spotify on our laptop at the same time I was trying to login on my iPad. He logged off and all is well. Thanks!

[Leooo]

silly me. so unlimited less good than premium. So, in a way, its a bit limited..

[bdeloach]

I'm having the same issue as the ones mentioned throughout this thread. I have Premium (and have had it for a while without issue) but as of yesterday I can't access Premium on my iPhone. I checked my account overview and it still says I have Premium but when I try and access it on my phone it says that I can only listed to the Radio.

Please help.

[Peter__ · Accepted solution]

---

@bdeloach wrote:

I'm having the same issue as the ones mentioned throughout this thread. I have Premium (and have had it for a while without issue) but as of yesterday I can't access Premium on my iPhone. I checked my account overview and it still says I have Premium but when I try and access it on my phone it says that I can only listed to the Radio.

Please help.

---

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[bdeloach]

Thanks, that fixed it. I deleted the app, reinstalled it, restarted my phone and it worked. Huzzah!

[Josephinesr]

My spotify premium account is not recognized on mi iPad. It will only let me listen to the radio. Please help!

[Peter__ · Accepted solution]

---

@Josephinesr wrote:

My spotify premium account is not recognized on mi iPad. It will only let me listen to the radio. Please help!

---

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post like I posted above 😉 

Peter

[Josephinesr]

Thank you Peter -- that worked!

[jenrichard]

I have just signed up for Premium and have the 30 day free trial. When I go onto Spotify on my iphone and laptop, both are not recognizing that I have signed up for Premium. I have tried logging out and back in and also deleting the app and downloading it again and they still do not recognize Premium.

Please help!

[user-removed]

Hey there.

There is some delay with updates. Staff is informed.

Wait for update. It will come soon!

[cpizzer]

So, what is the time frame on this? new to the forums and navigation is a bit overwhelming. Ill live without it, but would like to listen to some music.

Thanks!

[user-removed]

Hey there.

I'm sorry that you can't listen your music right now.

I know you need Premium just in this second, not for Christmas.

I'll do my best with this issue, hopefully all of you can enjoy soon music!!!

My favorite 🙂