Spotify randomly pauses

[rinatessell]

When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared because I feel like I’m getting hacked or something.

[Billy-J]

Hey @rinatessell, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the app following these steps.

If you're still having trouble, let me know the make and model of your device, as well as the software version. Also, reset your password here, just in case.

Let me know how this goes!

[Dutch-Elvis]

Have the same problems with https://t.co/0yvkToQ8X1 After 17 seconds and the time moves to 26 seconds without sound, the next
https://t.co/YnXDSlVMUO won't play, have wrote this many times. Don't ask for any information, you can scroll back

Wrote this in DM Twitter

Their response Okay

We've gone ahead and passed all of this info along to the right team. Let us know if you need anything else /DJ

Keep on receiving the same kind of answers

Remove all other applications

Logout from all other devices

Reinstall first clear cache and memory

Also received the message we are able to play the track's, the problem is your installation.

Wrote them I have no problems with many other albums or playlists.

But then the same answers follow in another order.

They refuse to believe the problem lies in the track's on the server.

When it's the device I'm using is wrong, I must have the same problems with YouTube. And there this issue isn't happening.

Don't receive any answers anymore, they give up, I did the same. Removed the Spotify app 

[poptartfandom]

You might’ve already figured the problem out by now, but it has nothing to do with Spotify; it’s the Ibispaint X app. The ads act like they’re playing audio (especially ones with videos like the Tik Tok ads) and pause your music, even when you don’t hear anything, and even when you have sound settings off in the app. Unfortunately I don’t have an answer as to how to fix it. I’m currently looking for one, but without much luck. The app itself is safe, it’s just really annoying in that aspect.