Spotify spielt nur shuffle, obwohl ich Premium habe

[allybluecrazy]

Spotify Premium

Country: Germany

Device

(iPhone 11 und MacBook Pro

My Question or Issue

Ich habe das Problem, dass Spotify die Liste nicht nacheinander spielt, sondern nur noch shuffle kann- Ich habe aber einen Premium-Account und möchte die Titel von Hörbüchern nacheinander hören. Was kann ich nun tun?

Liebe Grüße von Elke 

[AppleG]

Nicht auf Play drücken sondern auf den ersten Titel.

[Ivan]

Hey there @allybluecrazy, 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

Hope you don't mind us replying in English as it's the Community's official language.
 

Sometimes Spotify users create more than one account for different reasons. In such a case you might have both free and Premium accounts. If you're accidentally logged in to your free account, you won't be able to see Premium features. 

We suggest you head to this help page. Make sure you check all the troubleshooting steps and especially the ones for finding other accounts.

Hope this helps. Let us know how it goes.