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Spotify stopped working on both my iPhone and iPad 3

Spotify stopped working on both my iPhone and iPad 3

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymore? (ImhAve checked my account and I've been charged like always) and the app at my phone is not even possible to open. Does anyone know what I can do and what happened to me?

Many thanks,
Jen
Reply
2 Replies

Hey! Welcome to the community 🙂 

 

Is your account still showing as premium on your online overview

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey i had a problem like this when i first joined. Not sure what caused it, but when i deleted the app, and reinstalled it, everything worked again. Hope this helps.

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