Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello and welcome to the Spotify Community!
You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares (ENG), @SpotifyAyuda (ESP) or @SpotifyAjuda (PT).
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.
Don't forget to check your Spam Box 😉
Just started today for me too. If they fix it great, but in the mean time I am not paying for this. I'm on iOS 8.1.2 (just updated last week...I gave it time for devs to get their stuff togerher) so I don't know if it is iOS or the app. Either way...8.2.1 has been out awhile and this shouldn't be happening.
Close out of all the running apps on your iPhone and this should solve the problem with Spotify pausing when you leave the app.
No definitively doesn't work. tested with two iphone 6. it is not a problem of to many apps! For the first time it takes 10-30 minutes after standby for the first music break. After it it comes more and more (1 minute) and then immidetly when you press standby.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…