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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52550 Views
  • 16 replies
  • 36 likes
  • 52550 Views
  • 16 replies
  • 36 likes

Created a family plan, but i cant access premium content

Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a iphone 5s and samsung galaxy s4. I have already rei...

  • Newbie
  • Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

songs are skipping on iphone and desktop

spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you

  • Newbie
  • spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you 
  • OviiiOne
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

No premium

I have paid for my premium account and the money has been removed is there any way to fix this issue?

  • Newbie
  • I have paid for my premium account and the money has been removed is there any way to fix this issue?
  • DasPeter
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

iOS App: Constant changes

Hello there. Please fix:-ABC Sorting in "Your Music" is defunct-Now Playing screen is missing the menu bar at the top (signal strengh etc.)-Time disappears on the now playing screen-App always opens with the "Now" option and starts playing some insig...

  • Visitor
  • Hello there.   Please fix: -ABC Sorting in "Your Music" is defunct -Now Playing screen is missing the menu bar at the top (signal strengh etc.) -Time disappears on the now playing screen -...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Spotify Hanging On Launch (iOS Beta 9)

Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've never had an issue isolated to the Spotify app. (Kudos, Spotify devs...

  • Newbie
  • Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've ne...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Spotify connect

It doesn't show spotify connect on the bottom of a song & I have spotify premium.

  • Newbie
  • It doesn't show spotify connect on the bottom of a song & I have spotify premium.
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Record

Hello, I wonder if you can pay back premium and from the iphone app

  • Newbie
  • Hello, I wonder if you can pay back premium and from the iphone app
  • CameronKalic
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Spotify RUNNING

i am trying to use "running" to have music play at my running pace.It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?

  • Newbie
  • i am trying to use "running" to have music play at my running pace. It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?
  • OviiiOne
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Running with spotify
    wifi
  • 407 Views
  • 1 replies
  • 0 likes

**bleep** you Spotify

My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see why you dont have a call center and getting ahold ...

  • Newbie
  • My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see...
  • MattSuda
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

BMW Connected Drive and Album Covers

I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoither song.What's going wrong?Thx.

  • Casual Listener
  • I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoith...
  • mlansky
  • Music Fan
  • 2850 Views
  • 4 replies
  • 1 likes
  • 2850 Views
  • 4 replies
  • 1 likes

Album Art won't change in my BMW 320xi

So I just upgraded my iphone from the 4s to the 5s and now my Spotify album art will no longer change with the songs. I just purchased my BMW 320xi in March of this year and Spotify was working perfectly with my old iphone-the 4s. Now that I've upgra...

  • Newbie
  • So I just upgraded my iphone from the 4s to the 5s and now my Spotify album art will no longer change with the songs. I just purchased my BMW 320xi in March of this year and Spotify was working perfe...
  • mlansky
  • Music Fan
  • 726 Views
  • 1 replies
  • 1 likes
  • bmw i3
    spotify album art won't change
  • 726 Views
  • 1 replies
  • 1 likes

Solved!! Sorting playlists on iphone

I know you can individually sort songs in a playlist. Is there a way to sort by song/artist/album on iphone? I tried changing the order on my computer spotify but it doesnt translate to the iphone.

  • Newbie
  • I know you can individually sort songs in a playlist.  Is there a way to sort by song/artist/album on iphone? I tried changing the order on my computer spotify but it doesnt translate to the iph...
  • pizzawizard1
  • Regular
  • 16199 Views
  • 35 replies
  • 18 likes
  • 16199 Views
  • 35 replies
  • 18 likes

Charged for premium student

I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?

  • Newbie
  • I was trying to sign up for premium for students but didn't have my ID so I decided to quit. I was still charged $4.99, and it doesn't even show up as me having premium. How do I fix this?
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Persistent Marketing and Notification Problem

Whenever I try to select the radio button for the option to 'Share with 3rd parties' off, it automatically reverts back. This was happening with the 'news by email' notification button in the past. This seems like it is intentional, and I demand that...

  • Newbie
  • Whenever I try to select the radio button for the option to 'Share with 3rd parties' off, it automatically reverts back. This was happening with the 'news by email' notification button in the past. T...
  • chr1sj0n3s
  • Newbie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! 21 GB Free space but offline PL's not Syncing

Hi, So I have an iPhone 6plus and my spotify app is taking 37.1GB which is fine I have 22.6GB free space left, loads right! So why has spotify stopped syncing any additional playlists that i want to be available offline. Is there a limit to the numbe...

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  • Casual Listener
  • Hi,   So I have an iPhone 6plus and my spotify app is taking 37.1GB which is fine I have 22.6GB free space left, loads right!   So why has spotify stopped syncing any additional playlis...
  • igorplzv
  • Casual Listener
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

Single song in a big playlist can't sync

I have a playlist consisting of 45 songs.1 of them is implemented from iTunes, the rest was available on Spotify.The one implemented from iTunes plays fine from iTunes itself and I made it show up in my playlist on Spotify - It is greyed out however ...

  • Newbie
  • I have a playlist consisting of 45 songs. 1 of them is implemented from iTunes, the rest was available on Spotify. The one implemented from iTunes plays fine from iTunes itself and I made it show u...
  • Rorey
  • Spotify
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Deleting messages from my iPad and iPod

How can I do that? Messages from people, who are no longer in my life, are still in my inbox. I would like my inbox to be deleted completely from all devices.

  • Newbie
  • How can I do that? Messages from people, who are no longer in my life, are still in my inbox. I would like my inbox to be deleted completely from all devices. 
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Favourite songs (premium account)

My favourite songs are no longer available!! I've deleted and reinstalled the app in my mobile (iPhone) but nothing changes.

  • Newbie
  • My favourite songs are no longer available!! I've deleted and reinstalled the app in my mobile (iPhone) but nothing changes.
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes