Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify won't connect to my wifi

Solved!

Spotify won't connect to my wifi

Hi! 

Spotify won't connect to my wifi. When it connects it is very slow. On mobile data and on other wifi network it works fine. Tried to restart the phone and the router but it didn't helped and I also tried to reinstal the app but it didn't helped either.

Reply

Accepted Solutions
Marked as solution

If someone intrested I just reseted the network setting in settings app and it solved the issue.

View solution in original post

4 Replies

Hi szabolcs07!

Do you happen to know what speed this particular wifi network has?
Off hand, it sounds like it may not be strong enough to optimally stream music. 
Also, are your settings for Spotify set at the highest quality? 
If so, you could try reducing the quality in your settings menu while connected to that network.

It used to be good but I just upgraded to ios 11.1 from ios 10 and then it stoped working. With my brother phone it works fine one the highest quality. Btw I am using the lowes stream quality.

Marked as solution

If someone intrested I just reseted the network setting in settings app and it solved the issue.

Thanks for the update! I'm happy to here it resolved itself for you. 🙂

Suggested posts