Spotify won't recognize wifi

[buzzinrizza]

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and back on my phone. I I also uninstalled and reinstalled app on phone. This has been going on for 3 days, very frustrating. Sometimes it tells me I need to go online sometimes it just tries connecting for an hour. Not worth the money at all at this point. Any help? Thanks

[dinomight]

Hi, have you been able to try this over any other WiFi networks? Wondering if there might be some sort of firewall or other network issue at play here. 

[Flixx]

Have you accidentally turned off data for Spotify? You can check it in Settings - Spotify - Use Cellular Data. Check if that is toggled on or not. If not, please turn it on

[piper123]

This has also just started happening to me too after the last update to Spotify on my iPhone 5. I sure hope there is a fix for this soon, i hate to burn through all my data to make a few playlists available offline. I know it isnt the Wi-Fi connection since this happens on multiple networks.

[reeebuh]

I've been having the same problem!! Drove me crazy. Uninstalled and the re-installed the app...triple-checked the wifi settings, the firewall settings...after all that, still having the same issue. The app was forcing me into Offline Mode when I would open it. The only FIX I have found is actually manually selecting Offline Mode in the Settings, then trying to play a track, and choosing to go Online. This somehow properly forces the app into Online Mode. PLEASE SPOTIFY, FIX THIS BUG!!!!! It's effecting me, my friends, and co-workers as well!

[troyteter00]

This allows you to play music from your library but you can't connect to the browse home search or radio sections of the app still

[koudwater]

Same problem here.. Got 6.8.3786 and it will not connect with WiFi.

Sometimes it works when you switch from WiFi to 3G and back to WiFi.

Please fix this bug!

[deguzguy]

I'm a Premium subscriber on iOS Spotify app version 6.8.0.3786 and iOS 10.2 (14C92) on Model MG4X2LL/A and I have the same problem. Spotify app doesn't connect on WiFi but works fine on AT&T LTE network.