Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify won't search on Data connection

Solved!

Spotify won't search on Data connection

Hi,
Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online to search millions of songs." When I switch from wifi to data, it immediatly turns on "offline mode". Is there any way I can fix this to where I can use online mode on data?
Thanks
Reply

Accepted Solutions
Marked as solution

Hi @heastman99

 

It looks like you have to go to Settings in your iPhone and turn on data usage for Spotify.

 

Let me know if it works!

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hi @heastman99

 

It looks like you have to go to Settings in your iPhone and turn on data usage for Spotify.

 

Let me know if it works!

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you very much! I didn't think to check that, it seems obvious now. I thought because it was letting me login and out that it was using data, but I guess it was just stored. Works great now, I greatly appreciate your help.

No problem, you're welcome 🙂

 

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts