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Static and stuttering

Static and stuttering

Plan

Premium

Australia

 

Device

iPhone

Operating System

 

iOS

Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot.  Then I close the app and reopen then it is ok? Frustrating 

 

Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Your problem may be occurring because of bag connection or if you have your quality settings low, I reccomend going to your settings and changing your quality settings higher and that may resolve your issue.

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