Still commercials after upgrading to Spotify Unlimited

[marijkemeinen]

Hello,

Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited. After I confirmed it I saw the notification that the upgrade was succesfull and I now have the Spotify Unlimited.

In my account information I see: 

Subscription status

You are registered for Spotify Unlimited until 2014-05-16. After this period your account will become a Spotify Free account.

Nevertheless I still heard the annoying commercials while I am listening to Spotify on my iPad. So I decided to log off and log in again, but the commercials were still there. Then I decided to shut down the app and start it again, but the commercials are still there.

Why do I still hear commercials if I have the Spotify Unlimited?

I hope someone can help me.

Regards,

Marijke

[user-removed]

Hey there marijkemeinen - welcome to the forums.

Unlimited removes ads only from Desktop app, not from mobile apps.

If you use Spotify only on iPad, Unlimited does not add anything for it compared to Free (even no limits on Free).

Premium do the job if you want no ads anywhere.

Have a nice day! Here to help with questions.