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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68832 Views
  • 16 replies
  • 37 likes
  • 68832 Views
  • 16 replies
  • 37 likes

Offline Listening

I have read the message boards and tried the solutions posted. When I attempt to listen to my iPod Touch in the car - it indicates that the tracks are not available offline. I have switched all of my playlists to "available offline" while I was wirel...

  • Casual Listener
  • I have read the message boards and tried the solutions posted.   When I attempt to listen to my iPod Touch in the car - it indicates that the tracks are not available offline.   I h...
  • Peter__
  • Community Legend
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Favorite Album Art collage

Hi all, I'm wondering if this is a problem only I have, or a lot of people have... When you have a playlist with various artists and albums, on the mobile and desktop version you will see a collage of 4 random (usually the first 4 added) album covers...

  • Newbie
  • Hi all,   I'm wondering if this is a problem only I have, or a lot of people have...   When you have a playlist with various artists and albums, on the mobile and desktop version yo...
  • MichaelJerzak
  • Composer
  • 4540 Views
  • 1 replies
  • 0 likes
  • 4540 Views
  • 1 replies
  • 0 likes

0.9.3.212 on iPad IOS 7.0.4 crashes on 1st open, then works on 2nd open. Why?

When I open app for the first time it opens and closes/crashes immediately. Then when I select it right away again it's fine. Why is this happening. Premium member.

  • Regular
  • When I open app for the first time it opens and closes/crashes immediately.  Then when I select it right away again it's fine. Why is this happening. Premium member.
  • GlobeTraveler
  • Regular
  • 1621 Views
  • 13 replies
  • 0 likes
  • 1621 Views
  • 13 replies
  • 0 likes

Spotify premium doesn't work on iphone

Hello, I bought myself a spotify premium gift card of 1 month today. I activated the code and I have a premium account now, but it only works for my pc and not for my Iphone? for example: I try to change the music quality and it says: this is a premi...

  • Regular
  • Hello,   I bought myself a spotify premium gift card of 1 month today. I activated the code and I have a premium account now, but it only works for my pc and not for my Iphone? for example: ...
  • Joe
  • Community Legend
  • 2306 Views
  • 12 replies
  • 0 likes
  • 2306 Views
  • 12 replies
  • 0 likes

Re: Spotify Offline Mode - How does it work?

I have a variant to this problem and I cannot work out how to create a new post. I have a Premium subscription. I have synced all my songs to a iphone 5 with software version 7.0.4 some 400+ songs. (approx 2.0GB) My phone still has 7.0GB of memory le...

  • Newbie
  • I have a variant to this problem and I cannot work out how to create a new post. I have a Premium subscription. I have synced all my songs to a iphone 5 with software version 7.0.4 some 400+ song...
  • Joe
  • Community Legend
  • 851 Views
  • 3 replies
  • 0 likes
  • 851 Views
  • 3 replies
  • 0 likes

Queue Song Issue in iOS

I am currently having an issue (even after the latest update) that when I queue songs, which ever song is last in the queue will repeat itself. For Example, If i Queued the songs 'Wake Me Up - Avicii' and 'Dark Horse - Katy Perry' in that order Spoti...

  • Casual Listener
  • I am currently having an issue (even after the latest update) that when I queue songs, which ever song is last in the queue will repeat itself.   For Example, If i Queued the songs 'Wake Me ...
  • Peter__
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Spotify isn't letting me upgrade via iPhone

My card is up to date, right country etc. It keeps saying payment failed.Why?? Everything is up to date. I am getting annoyed as they have emailed me with minimal response. Please help me!I am upgrading on my iPhone.

  • Casual Listener
  • My card is up to date, right country etc. It keeps saying payment failed. Why?? Everything is up to date. I am getting annoyed as they have emailed me with minimal response. Please help me! ...
  • Peter__
  • Community Legend
  • 654 Views
  • 2 replies
  • 0 likes
  • 654 Views
  • 2 replies
  • 0 likes

buttons iphone app slow to respond to touch

Hey, I noticed with the latest update that the buttons in the iphone app are very slow to respond.The problem is that I don't know whether this occured after the IOS update or the spotify update. Am I the only one experiencing this?Any ideas how I co...

  • Newbie
  • Hey,     I noticed with the latest update that the buttons in the iphone app are very slow to respond. The problem is that I don't know whether this occured after the IOS update or the ...
  • user-removed
  • Not applicable
  • 1197 Views
  • 3 replies
  • 0 likes
  • 1197 Views
  • 3 replies
  • 0 likes

Songs won't play after IOS 7.1 update

Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working. It will start playing a song and then stop a few seconds later. Trying to start another song sometimes works but then it stops a few seconds in as well. I have...

  • Newbie
  • Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working.  It will start playing a song and then stop a few seconds later.  Trying to start another song som...
  • Joe
  • Community Legend
  • 1258 Views
  • 1 replies
  • 0 likes
  • 1258 Views
  • 1 replies
  • 0 likes

Sync Spotify with iTunes Playlists

I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing songs from these playlists that are obviously available...

  • Newbie
  • I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing song...
  • Peter__
  • Community Legend
  • 831 Views
  • 1 replies
  • 0 likes
  • 831 Views
  • 1 replies
  • 0 likes

"Something went wrong"

I've read the other threads about this, but so far I nothing has worked for me. Until last night, I could pull up the artists I was following, but now I'm getting this message. I've deleted and reinstalled the app on my phone. I've rebooted my phone....

  • Regular
  • I've read the other threads about this, but so far I nothing has worked for me.  Until last night, I could pull up the artists I was following, but now I'm getting this message.   I've ...
  • MichaelJerzak
  • Composer
  • 1295 Views
  • 1 replies
  • 0 likes
  • 1295 Views
  • 1 replies
  • 0 likes

Solved!! Keep losing all my sync tracks for offline on my iphone!! They are there just not synched! Any help?

Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not!Any help?

  • Casual Listener
  • Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not! Any help?
  • landon_gellert
  • Newbie
  • 20691 Views
  • 115 replies
  • 8 likes
  • 20691 Views
  • 115 replies
  • 8 likes

Problem with unlimited

I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks

  • Casual Listener
  • I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks
  • user-removed
  • Not applicable
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

No friends appearing in friends tab

None of my friends are appearing in the friends tab

  • Casual Listener
  • None of my friends are appearing in the friends tab
  • Peter__
  • Community Legend
  • 1985 Views
  • 7 replies
  • 0 likes
  • 1985 Views
  • 7 replies
  • 0 likes

Solved!! Playlists missing from iphone

My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!

  • Newbie
  • My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!
  • Peter__
  • Community Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Free Spotify local file sync to ipad

I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come across multiple threads which said that you should be ab...

  • Casual Listener
  • I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come acros...
  • Peter__
  • Community Legend
  • 685 Views
  • 3 replies
  • 0 likes
  • 685 Views
  • 3 replies
  • 0 likes

Solved!! Iphone cannot log in to Spotify "Could not establish a connection to the Spotify service"

I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error: "Could not establish a connection to the Spotify service". ...

  • Newbie
  • I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error:  "C...
  • ghandler
  • Casual Listener
  • 3717 Views
  • 5 replies
  • 0 likes
  • 3717 Views
  • 5 replies
  • 0 likes

Still commercials after upgrading to Spotify Unlimited

Hello,Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited. After I confirmed it I saw the notification that the u...

  • Newbie
  • Hello, Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited....
  • user-removed
  • Not applicable
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync new tracks

Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It seems to be a capacity problem because when I delete tracks, I...

  • Casual Listener
  • Hello,   I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It ...
  • PierreAlexis
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Problem with Extreme Quality on iPhone app

Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming quality for Extreme and Playlist quality also in Extreme bu...

  • Casual Listener
  • Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming qualit...
  • 976 Views
  • 0 replies
  • 0 likes
  • 976 Views
  • 0 replies
  • 0 likes