Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Streaming problem Iphone 4s IOS 9.3.2

Streaming problem Iphone 4s IOS 9.3.2

Hi, On my Iphone 4s when i used mobile conection (3G) streaming function doesn´t work, but it doesn´t happens when it is conect via wifi.

 

I check that the streaming has automatic selection of music quality and able to use mobile data. I tried to delete and reinstall the app too, but the problem persist.

 

My IOS version is 9.3.2

 

Any ideas? Thanks

 

 

Reply
1 Reply

Hi @forci6, welcome to the community!

 

Playing over cellular is based on tons of factors.

Would be good if you can do a speedtest on your phone using the speedtest.net app so you get an idea of how well the connection is going.

Also check the music quality in Spotify Settings. Make sure it is not at Extreme, so your 3G won't take the hit to buffer. You can try Normal and give a shot!

 

Let me know if any of this helps 🙂

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts