Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Thumbs up/down button say 'something went wrong'

Thumbs up/down button say 'something went wrong'

hi universe

 

the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work.  when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no change in song composiiton.

 

does  anybody have the same problem?

anybody can help?

 

thanks & happy day

011538ffcc7ebad10f6c7a010c748cff330dddcb97.jpg
Reply
1 Reply

Hi there,
Welcome at the Spotify Community!

Currently Spotify is investigating this issue. We'd like to get some details about the issue.

Could you please tell us:
- Your iOS and Spotify version.
- The approximate time (and timezone you're in) from when the problem occured.
- How you started your radio session (based on song [X], based on artist [X] of by using genre [X]?
- Have you only clicked the thumbs up/down buttons, or did you skip through lots of songs too?

Thank you!

Suggested posts