Unable to play any Song

[Chrisnet]

Hello,

Description

Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone?

I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player version on a PC. Even changed the password just to be sure...

A more detailed description, using numbered steps

1. Open Spotfy

2. Click on Radio

3. Like empty page just a few icons (gray) visible in "Recommanded Stations more"

1. Open Spotfy

2. Click Discover

3. "Discover can't be loaded at this moment. Please try again in a bit"

What I expected to happen

That I can play music on my iPhone as it in the past

What actually happened

Cannot play any music anymore. Nice to pay for a service which doesn't work

My iPad/iPhone model

iPhone 5S

Device’s Operating System

7.0.4

Is your device jailbroken?

No

Approximately how many playlists do you have?

Less than 20

My mobile Spotify version

0.9.1.230

My desktop Spotify version (if applicable)

N/A

My provider and country

Swisscom, Switzerland

My username

----

Regards,

Christian W.

[Shellx123]

I too am having issues too this morning.

I can play songs available off line on my Iphone. Could not select any new songs this morning to make available off line - none would download  for off line.

Tried login on via computer to spotify - unable to connect to anything via this route - got code 117.

[Peter__]

What country are you in @Shellx123 ?

[Shellx123]

Hi Peter

I am in the UK.

I have just checked again on the PC and when you try to browse it says not available  - off line

Unable to connect to spotify - trying to reconnect (Code 117).

On the right hand side of the screen all options shows feed not available off line.

Although now I am able to play songs for my Iphone  when I change the setting to online and use the browse function,  but the search function isnt working- no matter what you type in the seach it constantly says "Oops something went wrong"

But also on my playlist the tracks that are sync'd for off line dont really show as available off line - until you click into each song. I've made sure my settings are off line and I'm very much enjoying it's beginning to look at lot like Christmas as I type this but from the playlist menu it wasnt green as usual to show its available off line- it looks like over half my sync'd playlist isnt available off line - except it is when I actually play it.

[Chrisnet · Accepted solution]

A reboot of the device has solved the issue.

[Peter__]

Thanks for letting me know @Chrisnet 🙂

@Shellx123 - Did you get anywhere with this? (Sorry, been having a mad few days!)

[Shellx123]

it magically all came back on its own without me having to do anything in the end.....

[Peter__]

If it happens again be sure to let us know. 😉 

[sarimsyed]

I synced iTunes with spotify, it was all normal and working until now when it says "unable to play song" whenever i hit a music that was synced from iTunes.

What do I do?

[Rupetegarcia]

MY spotify can play other songs, it show”unable to play song” 

pls help