Unable to play music at all on my iphone 6!

[Evee18]

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Upgrading to Spotify Premium will unlock it." And I can only click GOT IT. I used to be able to shuffle play on my phone. 😞 Anyone ran into the same problem before? helpp pleasee!! 

[Maria_B]

Hey @Evee18! 

Welcome to the Spotify Community.

With our Free service you can’t stream specific songs on demand, and you’re only able to skip a track 6 times per hour. More info about this here. If you used to have a subscription before, check the steps here.

Let us know how it goes.

[Evee18]

Hi, 

Thank you for responding. I know about how shuffle works and this is not the case. Because I can play my playlists on my computer, but when i play on my phone, when i click shuffle play, an error pops up telling me that this is a Premium function. But, it's shuffle play. I already deleted the app and redownloaded but it still doesnt work. 

Best,

Eve