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CANT LOG IN

CANT LOG IN

user-removed
Not applicable
2017-02-14 12:18 AM

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part and still wont work. HELP!

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Avatar of Maria_B
Moderator
Moderator
2017-02-18 02:25 AM
Hi @user-removed!

 

Welcome to the Spotify Community. If you could answer the questions below we can get a better idea of what's happening here and help. 

 

1. When you log into your account did you use an email address, Facebook or your Spotify username? 

2. Do you receive any error messages when trying to log in? 

3. How long have you been experiencing this issue?

 

We'll help you recover access 🙂
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart
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