Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Web Player (Chrome)

Web Player (Chrome)

Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs to teh next song. I've removed the app, changed the password, logged out of all devices - any thoughts on what else i can do? 

Regards

Kevin 

 

 

Reply
1 Reply

Hey @KevBroome, and welcome to the community.

Hope you're doing great! 

 

That's odd! Could you try resetting your password once more here?

If that doesn't help, I'd recommend checking out this support article for more info and the next steps to take.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts