Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Won't let me log in on new iphone 7

Solved!

Won't let me log in on new iphone 7

Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any ideas? TIA
Reply

Accepted Solutions
Marked as solution

Thanks for the reply. I've managed to sort it now I had previous devices on my account and it only allows you to have 3 so I deleted the old ones and it's all good.

View solution in original post

2 Replies

Hello! @twiglet1974! In order to help get you rolling again, I need some more info. What exactly does it say when you try to log in. Is it a Facebook account, or a regular account? Then, I can better help you!





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!
Marked as solution

Thanks for the reply. I've managed to sort it now I had previous devices on my account and it only allows you to have 3 so I deleted the old ones and it's all good.

Suggested posts