Wrong track plays

[Az27]

I choose to play a track on Spotify free and a different track by the same artist plays!!

[Bittencourt]

Hi @Az27, 

Can you check if the Suffle mode is on? If it's not, try logging out and then back in to see if it helps.

[Az27]

I'm not sure how you check if shuffle is on or not. I logged out and in but still have the problem.

[Bittencourt · Accepted solution]

Hey @Az27, I'm sorry - only now I saw you are a Free member. 

On mobile, you get ad-supported, shuffle-only access on compatible devices. This means:

• You can’t stream specific songs on demand, and you’re only able to skip a track 6 times per hour.
• Sometimes you'll hear a mix of similar tracks from other artists to what you're playing.

Just head to any playlist, album, or artist page and press SHUFFLE PLAY. Your music will begin playing right away.

Let me know if you have any other questions.