Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62680 Views
16 replies
37 likes

62680 Views
16 replies
37 likes

System is on Previewing and Shuffle Play - how do I get it to play full songs

Not sure how this happened but on the bottom of the screen it rotates "Shuffle Play" and "Previewing" so the songs play for 30 seconds or so and then the system stops. Is anyone able to tell me how to fix this?CheersRickcev@earthtrade.com

brahman
Newbie
Not sure how this happened but on the bottom of the screen it rotates "Shuffle Play" and "Previewing" so the songs play for 30 seconds or so and then the system stops. Is anyone able to tell ...
2016-02-28 4:59:36 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Solved!! is Spotify app smart? using offline songs when online?

basic question.let's say I'm using the Offline mode, and then I download 20 tracks for offline use.then after let's say a couple of weeks I switch to the normal Online mode using my 4G connection on the iPhone. what happens if I play those 20 tracks?...

raffaz00
Regular
basic question. let's say I'm using the Offline mode, and then I download 20 tracks for offline use. then after let's say a couple of weeks I switch to the normal Online mode using my 4G conne...
2016-02-19 6:59:53 PM
2016-02-28 4:36:44 PM
raffaz00
Regular
681 Views
6 replies
0 likes

681 Views
6 replies
0 likes

Tablet with spotify, downloaded music quits working after being offline for about three hours

Works fine in car but randomly quits loading after a few hours. Kinda disappointing when you pay money and can't use a simple feature. Works fine again when it reconnects to WiFi. Not sure what I can do. Seems more like a loop hole in your system. Lo...

Vettenviperakk
Regular
Works fine in car but randomly quits loading after a few hours. Kinda disappointing when you pay money and can't use a simple feature. Works fine again when it reconnects to WiFi. Not sure what I can...
2016-01-26 4:38:17 AM
2016-02-28 11:21:48 AM
Vettenviperakk
Regular
613 Views
10 replies
0 likes

613 Views
10 replies
0 likes

STILL keeps crashing/stopping on iPhone/ ipad

hi. PLEASE help me. I love the music selection available and play through to my Samsung Multiroom through/via my iphone6 or iPad. BUT in the past 6 months or more it always stops during playback. Sometimes after one track sometimes though a track, ju...

stunty69
Newbie
hi. PLEASE help me. I love the music selection available and play through to my Samsung Multiroom through/via my iphone6 or iPad. BUT in the past 6 months or more it always stops during playba...
2016-02-28 1:09:44 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Solved!! Number of downloads

Hello I would like to know why you can only download 3,333 songs to any one device. Also why is this not posted anywhere but in the help area. I would like to be able to download as many songs as I like, as I am an over the road driver and often out ...

conan475
Casual Listener
Hello I would like to know why you can only download 3,333 songs to any one device. Also why is this not posted anywhere but in the help area. I would like to be ...
2015-06-21 8:32:35 PM
2016-02-27 12:14:43 AM
ajjlgv6
Casual Listener
602 Views
3 replies
2 likes

602 Views
3 replies
2 likes

[iOS][Other] Pls spotify don't hurt him

Dear spotify, sort out your **bleep**, I need Pablo and acid rap, and an iphone 6s bc spotify doesn't run well on 4 pls or I'll leave spotifysincerely Charlie (the pissed of customer but loves you xoxoxoxo)

Charlieboulders
Casual Listener
Dear spotify, sort out your **bleep**, I need Pablo and acid rap, and an iphone 6s bc spotify doesn't run well on 4 pls or I'll leave spotify sincerely Charlie (the pissed of customer but loves you ...
2016-02-27 11:13:28 PM
2016-02-27 11:22:55 PM
Charlieboulders
Casual Listener
274 Views
1 replies
0 likes
iOS
Other

274 Views
1 replies
0 likes

How to share music with members of family plan who aren't on Facebook?

I've read the other threads on this topic but can't find a clear, definitive answer. I've been a Spotify user through my Facebook account for several years now. This Christmas I bought a family plan for my four family members, none of whom use Spotif...

1286503459
Casual Listener
I've read the other threads on this topic but can't find a clear, definitive answer. I've been a Spotify user through my Facebook account for several years now. This Christmas I bought a ...
2016-02-14 8:39:20 PM
2016-02-27 10:36:26 PM
gdesarrollos
Casual Listener
3868 Views
3 replies
1 likes

3868 Views
3 replies
1 likes

Web Login Via Safari IOS seems to be having issue

Hopefully this is an FYI that can get passed to your web team. On Safari in IOS does not seem to allow Oauth Logins through facebook. The "Log In with Facebook" button is missing and my facebook cred do not work in the provided fields (as they have d...

solarwhale
Casual Listener
Hopefully this is an FYI that can get passed to your web team. On Safari in IOS does not seem to allow Oauth Logins through facebook. The "Log In with Facebook" button is missing and my f...
2016-02-27 8:00:46 PM
498 Views
0 replies
0 likes

498 Views
0 replies
0 likes

Local files dont show/ download from my Mac to my ipad

Brief description of the issue: i have a buntch of songs i downloaded on the internet to use in my walking playlist, i set them up as local files on my mac, mut they dont show up on my ipad in the local files section, also tryed puting the songs into...

Thrillking
Newbie
Brief description of the issue: i have a buntch of songs i downloaded on the internet to use in my walking playlist, i set them up as local files on my mac, mut they dont show up on my ipad in the lo...
2016-02-27 6:19:31 PM
433 Views
0 replies
0 likes

433 Views
0 replies
0 likes

Disabling Shuffle is impossible!

Hello! I can not use Spotify anymore because of the dumb Shuffle function. I can bot disable it, because it says when I'm trying it: 'You discovered a premium feature. Do you want to buy premium?' How can I deactivate it? And please don't tell me I'v...

Playstein
Casual Listener
Hello! I can not use Spotify anymore because of the dumb Shuffle function. I can bot disable it, because it says when I'm trying it: 'You discovered a premium feature. Do you ...
2016-02-26 11:15:32 PM
2016-02-27 5:30:43 PM
Madpfc
Music Fan
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Alphabetical sorting in album view broken in 3.4.0

Upon updating to Spotify 3.4.0, I noticed that alphabetical sorting of albums, by artist or title, no longer works correctly. Neither killing/restarting the app nor deleting/reinstalling it has any effect. This is on iOS 8.3. This is when sorting by ...

user-removed
Visitor
Upon updating to Spotify 3.4.0, I noticed that alphabetical sorting of albums, by artist or title, no longer works correctly. Neither killing/restarting the app nor deleting/reinstalling it has any e...
2015-06-29 5:22:57 PM
2016-02-27 5:20:17 PM
corejason35
Newbie
2608 Views
31 replies
6 likes

2608 Views
31 replies
6 likes

Offline/Playlist sync does not function.

Using iPhone 6+ (latest version)Spotify is on latest version I believe (5.0.0.992) Recently added just 4 songs to my custom Playlist which currently has 333 songs, I accidently hit the offline mode switch on the phone and now it doesn't download anyt...

NYCulture
Casual Listener
Using iPhone 6+ (latest version) Spotify is on latest version I believe (5.0.0.992) Recently added just 4 songs to my custom Playlist which currently has 333 songs, I accidently hit the off...
2016-02-26 4:46:06 PM
2016-02-27 5:08:25 PM
NYCulture
Casual Listener
515 Views
3 replies
0 likes

515 Views
3 replies
0 likes

Spotify crash - iphone 6 - online

Hi,I'm experiencing a lot of spotify crashes : the app just shuts down and brings me back to the main screen of my iphone.I've noticed that the issue happens ONLY when I'm connected to 3G/4G or wifi. The apps remains stable when I'm on the plane mode...

Johnhawk
Newbie
Hi, I'm experiencing a lot of spotify crashes : the app just shuts down and brings me back to the main screen of my iphone. I've noticed that the issue happens ONLY when I'm connected to 3G/4G or w...
2016-02-27 8:03:53 AM
623 Views
0 replies
0 likes
Spotify crash

623 Views
0 replies
0 likes

Notifications not working

Why do I not receive notifications for new followers to playlists, have all notifications set up right so don't understand why not working. mostly use Spotify on IOS but not always

Shake-a-Hoof
Roadie
Why do I not receive notifications for new followers to playlists, have all notifications set up right so don't understand why not working. mostly use Spotify on IOS but not always
2016-02-26 8:39:27 PM
2016-02-27 4:04:03 AM
cloudsmaker
Roadie
442 Views
1 replies
0 likes

442 Views
1 replies
0 likes

No 7-day trail

So I made a new Spotify and iTunes account because they got hacked on the same device and I don't get a trail pop up its strange can some one help?

kaylawalker00
Newbie
So I made a new Spotify and iTunes account because they got hacked on the same device and I don't get a trail pop up its strange can some one help?
2016-02-27 3:12:16 AM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

Spotify is not working in my new Iphone

Hello I have just bought a new Iphone, and when trying to open Spotify a message appears on the screen saying 2you have already created an account with that email account". What can I do? Thank you

crisdel15
Newbie
Hello I have just bought a new Iphone, and when trying to open Spotify a message appears on the screen saying 2you have already created an account with that email account". What can I do?&nb...
2016-02-26 10:17:28 AM
2016-02-26 8:38:04 PM
Adam
Roadie
699 Views
1 replies
0 likes

699 Views
1 replies
0 likes

Solved!! My Local Files default playlist seems to be completely broken.

The Local Files default playlist seems to be completely broken for me on my iPhone 6s. When I first used the Local Files playlist a few years ago to sync some local files I had on my desktop to my phone, the effort was minimal and the sync was flawle...

rosgood2360
Casual Listener
The Local Files default playlist seems to be completely broken for me on my iPhone 6s. When I first used the Local Files playlist a few years ago to sync some local files I had on my de...
2016-02-17 7:31:43 AM
2016-02-26 8:20:25 PM
rosgood2360
Casual Listener
1047 Views
2 replies
1 likes

1047 Views
2 replies
1 likes

Disabled repeat function

Hello everybody. I got the problem that with every app update I have to renew the repeat function in all of my playlists. This is incredible annoying.The updates don't delete my offline music so why in the world is it impossible to do this with my re...

Niles210
Casual Listener
Hello everybody. I got the problem that with every app update I have to renew the repeat function in all of my playlists. This is incredible annoying. The updates don't delete my o...
2016-02-26 8:16:46 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

problema iPhone 6 aggiornamento

L'app su iPhone 6 è in aggiornamento da 4 giorni, quindi non si può usare e non può nemmeno essere eliminata. Quando provo ad aggiornarla manualmente sull'App store si blocca alla fine, quindi resta in aggiornamento. Attendo supporto grazie!

Adele1
Newbie
L'app su iPhone 6 è in aggiornamento da 4 giorni, quindi non si può usare e non può nemmeno essere eliminata. Quando provo ad aggiornarla manualmente sull'App store si blocca alla fine, quindi resta ...
2016-02-26 4:56:22 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Not Downloading Songs for Offline

App will not download songs over WIFI but is able to download over cellular.Have reinstalled app, signed out everywhere, removed all devices....

alecarias
Newbie
App will not download songs over WIFI but is able to download over cellular. Have reinstalled app, signed out everywhere, removed all devices....
2016-02-25 5:26:54 PM
2016-02-26 4:51:28 PM
troutscout
Regular
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

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