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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62609 Views
  • 16 replies
  • 37 likes
  • 62609 Views
  • 16 replies
  • 37 likes

Can't log in

Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,

  • Newbie
  • Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,
  • Nico
  • Community Legend
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Volume goes to max by itself and gets stuck (iOS 7.1)

On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volu...

  • Casual Listener
  • On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even b...
  • llananon
  • Newbie
  • 3935 Views
  • 3 replies
  • 1 likes
  • 3935 Views
  • 3 replies
  • 1 likes

I have a wife connection but it does not let me search for new music can you help me pls

Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?

  • Newbie
  • Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?
  • DasPeter
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Offline's Broken

I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below)I have tried reinstalling, turning off my phone, loging in and out but no success.What should i do? I seriously ...

Broken Spotify.JPG
  • Casual Listener
  • I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below) I have tried reinstalling, turning off my phone, login...
  • DasPeter
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

my songs are deleted freqeuently

i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and again. i dont understand. how can i fix? i use thr...

  • Newbie
  • i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Songs not added from Desktop to iPod/iPhone/iPad

Hello Spotify, I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offline option. But this strange issue is happening everytime i ...

screenshot.33.jpg screenshot.33.jpg IMG_0011[1].PNG IMG_0010[1].PNG
  • Newbie
  • Hello Spotify,   I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offl...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Student discount error

I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my school details a different way?

  • Visitor
  • I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my scho...
  • Nico
  • Community Legend
  • 396 Views
  • 1 replies
  • 1 likes
  • 396 Views
  • 1 replies
  • 1 likes

Problem

Beim anmelden über Facebook auf Spotify kommt folgender Fehler: com.facebook.sdk, 5

  • Newbie
  • Beim anmelden über Facebook auf Spotify kommt folgender Fehler: com.facebook.sdk, 5
  • Nico
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Sync iPhone with computer

Cant sync iPhone with iMac deleted and reinstalled app on phone and iMac. Deleted cache on iMac. I have premium service and it says when I pull up on iPhone and Mac. Need assistance to resolve

  • Newbie
  • Cant sync iPhone with iMac deleted and reinstalled app on phone and iMac. Deleted cache on iMac. I have premium service and it says when I pull up on iPhone and Mac. Need assistance to resolve
  • 380 Views
  • 0 replies
  • 0 likes
  • iPhone sync
  • 380 Views
  • 0 replies
  • 0 likes

Offline Syncing- HELP!!

My iPhone has 16 gb of space left. I'm trying to offline sync 914 songs that I have total on my spotify. I know the limit is 3,333. My spotify/phone syncs 702 of my songs then tells me I have no more room. What do I do? I've "killed" the app during s...

  • Newbie
  • My iPhone has 16 gb of space left. I'm trying to offline sync 914 songs that I have total on my spotify. I know the limit is 3,333. My spotify/phone syncs 702 of my songs then tells me I have no more...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! My music won't download!

This has only occurred recently! I have plently of space available on my phone 40GB +The download logo stays grey and won't download someone please help!

  • Casual Listener
  • This has only occurred recently! I have plently of space available on my phone 40GB + The download logo stays grey and won't download someone please help!
  • kbrooksc
  • Community Legend
  • 1607 Views
  • 5 replies
  • 0 likes
  • 1607 Views
  • 5 replies
  • 0 likes

Made a new account but i want my old

I lost my old account information due to a restore and I made a new one with Facebook but it's the free one and I had the premium on the old one how do I get it back because I do not want to pay for 2 acounts

  • Newbie
  • I lost my old account information due to a restore and I made a new one with Facebook but it's the free one and I had the premium on the old one how do I get it back because I do not want to pay for ...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Offline songs - my spotify doesn't download them anymore (iPhone6)

Hi my spotify is not downloading my songs to play offline anymore, I never had this problem but now it's been one week and I don't understand why! I have plenty of storage on my phone! Please can anybody help me?Btw I don't have access to my laptop a...

  • Newbie
  • Hi my spotify is not downloading my songs to play offline anymore, I never had this problem but now it's been one week and I don't understand why! I have plenty of storage on my phone! Please can any...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Local files on iphone not appearing

Im connected to the same wifi I have done it before but now it no longer works. I have local files on my computer but they won't transfer to my iphone

  • Casual Listener
  • Im connected to the same wifi I have done it before but now it no longer works. I have local files on my computer but they won't transfer to my iphone
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Re-naming of playlists on mobile

There doesn't appear to be a way to re-name playlists on mobile at all. Seems to be a basic feature. Please implement!

  • Regular
  • There doesn't appear to be a way to re-name playlists on mobile at all. Seems to be a basic feature. Please implement!
  • driveflanger
  • Community Legend
  • 380 Views
  • 5 replies
  • 0 likes
  • 380 Views
  • 5 replies
  • 0 likes

USING PREMIUM ON 2 DEVICES

Hi, i have recenty bought a new laptop and downloaded spotify and am enjoying using it however for some reason i can now not access spotify via my iphone which is very frustrating as its more important to have on iphone for use in my car. some assist...

  • Newbie
  • Hi, i have recenty bought a new laptop and downloaded spotify and am enjoying using it however for some reason i can now not access spotify via my iphone which is very frustrating as its more importa...
  • FruitMeister
  • Roadie
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Solved!! Spotify album covers

Hi! I have spotify premium and so some of my albums are saved to my phone. When I'm on wofi ot shouldn't matter which songs are saved or not but for aome reason only the saved songs album covers show up. Is there someway to fix this considering I'm p...

  • Casual Listener
  • Hi! I have spotify premium and so some of my albums are saved to my phone. When I'm on wofi ot shouldn't matter which songs are saved or not but for aome reason only the saved songs album covers show...
  • mmardones
  • Casual Listener
  • 1474 Views
  • 3 replies
  • 0 likes
  • Album Cover
  • 1474 Views
  • 3 replies
  • 0 likes

Re: Web Player will not let me Sign In

when i try to login on my iphone with facebook, it says i already authenticated spotify. it then takes me to the spotify app and just does not load. no error messages come up, its just three dots in the middle of my screen that should move/load, but ...

  • Casual Listener
  • when i try to login on my iphone with facebook, it says i already authenticated spotify. it then takes me to the spotify app and just does not load. no error messages come up, its just three dots in ...
  • 221 Views
  • 0 replies
  • 1 likes
  • 221 Views
  • 0 replies
  • 1 likes

Msg "Couldn't open link. Spotify can't open this typpe of link on this device"

HiI am a premium user. When starting Spotify from the HEOS app, a message appear: "Couldn't open link. Spotify can't open this typpe of link on this device".Then i press "OK", and Spotify is ready for use. How do i turn off this "feature"?It only app...

  • Newbie
  • Hi I am a premium user.   When starting Spotify from the HEOS app, a message appear: "Couldn't open link. Spotify can't open this typpe of link on this device". Then i press "OK", and Spotif...
  • 1581 Views
  • 0 replies
  • 1 likes
  • 1581 Views
  • 0 replies
  • 1 likes