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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68584 Views
  • 16 replies
  • 37 likes
  • 68584 Views
  • 16 replies
  • 37 likes

Not Available Offline

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

  • Newbie
  • I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).
  • Swanny
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5S local files will not sync

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum. YES my firewall allows spotify, YES i re-installed and rebooted a million times. This almost makes me want to cancel my premium members...

  • Regular
  • Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum.  YES my firewall allows spotify, YES i re-installed and rebooted a million time...
  • pguyton
  • Newbie
  • 16665 Views
  • 22 replies
  • 3 likes
  • 16665 Views
  • 22 replies
  • 3 likes

Song was available before but not anymore

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

  • Newbie
  • I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

New iPhone 6 will not sync local files (iPhone still connected to computer)

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music throug the different apps. So the iOS app and Windows app are...

  • Visitor
  • Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music&...
  • user-removed
  • Not applicable
  • 2176 Views
  • 11 replies
  • 1 likes
  • 2176 Views
  • 11 replies
  • 1 likes

iPad playlist behaviour

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards. To give an example, let's say I want to listen to something by the band Rush. If ...

  • Music Fan
  • When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards.  To give an example, let'...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

help with speakers

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on both ios and android. Is it any way to fix this? i a...

  • Newbie
  • hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on b...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Spotify won't connect to my Facebook

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't work. It tells me I don't have an account but when I...

  • Newbie
  • Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't w...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Spotify mobile app not compatible with ipod touch 4th gen.

Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify on my ipod touch 4th gen and attempted to redownload it. I wa...

  • Casual Listener
  • Hello everyone, I've just ran into one of the most annoying issues in awhile.   So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify o...
  • HenDoggy
  • Casual Listener
  • 4608 Views
  • 1 replies
  • 2 likes
  • 4608 Views
  • 1 replies
  • 2 likes

ios 3.8 update crashes within 2 seconds

Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 and another with the latest ios9 public beta. really dont want to delete an...

  • Casual Listener
  • Hi,    The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so.  I've tried this on both a standard iphone 6 running the latest ios8 an...
  • sharpyy75
  • Casual Listener
  • 598 Views
  • 3 replies
  • 1 likes
  • 598 Views
  • 3 replies
  • 1 likes

Solved!! Music stops playing after 1:30

I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to solve this problem?

  • Casual Listener
  • I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to ...
  • ironjaeger6277
  • Casual Listener
  • 956 Views
  • 3 replies
  • 0 likes
  • 956 Views
  • 3 replies
  • 0 likes

Solved!! Where is the hidden Equalizer ?

In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?

  • Casual Listener
  • In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?
  • skywalker026
  • Casual Listener
  • 61587 Views
  • 25 replies
  • 6 likes
  • 61587 Views
  • 25 replies
  • 6 likes

songs won't sync

Hi, I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the songs. I have over 1GB of memory. I tried to sync all my songs u...

  • Casual Listener
  • Hi,   I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the song...
  • superjackiechan
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

College Name

Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow me. Please help.

  • Newbie
  • Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow ...
  • Nico
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Can share on desktop app with friend but not on iOS app, FRUSTRATED

I've seen similar posts here after doing a search, but have found no solution. I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting to triage this). My girlfriend does not have a facebook account and o...

  • Regular
  • I've seen similar posts here after doing a search, but have found no solution.     I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting ...
  • jabele3
  • Casual Listener
  • 3297 Views
  • 24 replies
  • 0 likes
  • 3297 Views
  • 24 replies
  • 0 likes

Solved!! Offline listening with different devices

On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow

  • Casual Listener
  • On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow
  • natalief723
  • Casual Listener
  • 566 Views
  • 3 replies
  • 0 likes
  • 566 Views
  • 3 replies
  • 0 likes

All my artists and albums have disappeared!

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can see all of my my albums and songs (ironic really as sh...

  • Newbie
  • Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can...
  • CharlieBark3923
  • Newbie
  • 2733 Views
  • 3 replies
  • 0 likes
  • 2733 Views
  • 3 replies
  • 0 likes

Problem con las imágenes de los artistas/canciones

Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar aparece la imagen de una nota musical.A que se debe?

  • Newbie
  • Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar apa...
  • Gabriel66
  • Newbie
  • 6137 Views
  • 2 replies
  • 4 likes
  • 6137 Views
  • 2 replies
  • 4 likes

Thumbs Up/Down on Lockscreen Only Available on First Track??

I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the lockscreen (just like iHeart Radio). This is a feature...

  • Roadie
  • I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the loc...
  • 1176 Views
  • 0 replies
  • 2 likes
  • 1176 Views
  • 0 replies
  • 2 likes

iPhone app crashes on radio

It just started with my new iPhone 5c.Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes.Both my phone and app are updated and I've tried reinstalling the...

  • Newbie
  • It just started with my new iPhone 5c. Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes. Both my ph...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes