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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63885 Views
  • 16 replies
  • 37 likes
  • 63885 Views
  • 16 replies
  • 37 likes

Specific Album does not play

I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have also move to a newer phone re-installing everything an...

  • Casual Listener
  • I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have...
  • pooncedric
  • Casual Listener
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

Syncing music

I do not understand how to sync my songs onto spotify offline. I want to sync all my songs (around 1000) into offline mode, not just a few on a playlist so I can use them on the go without an internet connection. When I try syncing on my windows comp...

  • Newbie
  • I do not understand how to sync my songs onto spotify offline. I want to sync all my songs (around 1000) into offline mode, not just a few on a playlist so I can use them on the go without an interne...
  • MattSuda
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

shuffle play on apple?

Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine told me that when im using an apple, i get to choo...

  • Newbie
  • Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine...
  • MattSuda
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Spotify for Apple Watch?

I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions.I know Watch users can control music playback by using the Now Playing Glance, b...

  • Casual Listener
  • I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions. I know Watch users can cont...
  • atom1989
  • Community Legend
  • 1903 Views
  • 2 replies
  • 2 likes
  • Apple Watch
    iOS 8
  • 1903 Views
  • 2 replies
  • 2 likes

[Req] Alpha Scroll List in Your Music View

Can you please add an alphabet scroll/jump list to the right side when in Your Music view? I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.

  • Roadie
  • Can you please add an alphabet scroll/jump list to the right side when in Your Music view?  I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.
  • garethjohnevans
  • Casual Listener
  • 565 Views
  • 2 replies
  • 5 likes
  • 565 Views
  • 2 replies
  • 5 likes

Some Premium accounts are not working

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed for some accounts, but others continue to have error...

  • Newbie
  • I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed f...
  • Aacores
  • Newbie
  • 527 Views
  • 2 replies
  • 0 likes
  • Login
  • 527 Views
  • 2 replies
  • 0 likes

Some songs are clean but when I play it the explicit song plays

so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays

  • Regular
  • so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

High data usage while OFFLINE mode

I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even though I have played nothing but offline mode playlist...

  • Newbie
  • I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even tho...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Crashing Problem

Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I held the home and lock buttons in and that also did ...

  • Casual Listener
  • Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I h...
  • MikityMik
  • Casual Listener
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Do you need to turn on "Available Offline" in Songs, Albums AND Artists?

Hi there. I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questions. So I gave up after trying twice, and hopefully someo...

  • Casual Listener
  • Hi there.  I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questi...
  • TheKingLives
  • Music Fan
  • 2062 Views
  • 8 replies
  • 1 likes
  • iphone
    offline mode
  • 2062 Views
  • 8 replies
  • 1 likes

touch preview doesn't work for blind users

i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't work. even with voice over off it won't work either. pleas...

  • Casual Listener
  • i am a blind user of spotify and i am using the iphone with ios 8 and voice over.  when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't w...
  • jessieh9-us
  • Casual Listener
  • 478 Views
  • 4 replies
  • 0 likes
  • 478 Views
  • 4 replies
  • 0 likes

Solved!! No descarga las canciones ios8.1

Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo?Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo offline " y lo descarga, pero como al cuarto álbum que qui...

  • Casual Listener
  • Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo? Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo off...
  • Lquiiroga
  • Casual Listener
  • 518 Views
  • 2 replies
  • 0 likes
  • 518 Views
  • 2 replies
  • 0 likes

Spotify Connect won't find my iPhone but other devices work fine

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices several times. This is annoying as when I'm working a...

  • Newbie
  • About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices se...
  • 841 Views
  • 0 replies
  • 0 likes
  • iPhone 5S
  • 841 Views
  • 0 replies
  • 0 likes

Syncing Local music from my computer to my Ipod

Hello,I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my local files songs on my iPod.can y'all please tell me ...

  • Newbie
  • Hello, I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my l...
  • fatchap95
  • Newbie
  • 1258 Views
  • 3 replies
  • 0 likes
  • 1258 Views
  • 3 replies
  • 0 likes

Different "offline songs" on different devices?

I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago. I use it mainly on my IPhone, on which I need to have offline songs saved since when I go in a metro or somewhere where there is not internet acces...

  • Casual Listener
  • I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago.   I use it mainly on my IPhone, on which I need to have offline songs saved since when I ...
  • Mattosaurus
  • Community Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

What am I paying $9.99 a month for?

This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we want... But, at what point does Spotify say, hey, m...

  • Gig Goer
  • This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we ...
  • Swanny
  • Community Legend
  • 389 Views
  • 1 replies
  • 1 likes
  • 389 Views
  • 1 replies
  • 1 likes

I can't search for a song.

I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help

  • Newbie
  • I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

I know this is beat to death - but please can we update random/shuffle play

I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed. At least commercials helped me forget what played just an hour earlier. ...

  • Casual Listener
  • I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed.  At least commer...
  • user-removed
  • Not applicable
  • 355 Views
  • 3 replies
  • 1 likes
  • 355 Views
  • 3 replies
  • 1 likes