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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68427 Views
  • 16 replies
  • 37 likes
  • 68427 Views
  • 16 replies
  • 37 likes

Skipping

While, I'm driving the song will play no longer than 20 seconds before it skips to the next song. It only occurs on my iphone 6 with ios 8. I'm a premium user. Thanks

  • Casual Listener
  • While, I'm driving the song will play no longer than 20 seconds before it skips to the next song.  It only occurs on my iphone 6 with ios 8.  I'm a premium user.  Thanks
  • otonitoni
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

student discount

I want to sign up for the student discount. However whenever I click sign up to see if I'm eligible the page where I put in my college never comes up and it brings me right back to my payments. Please help! I would love to save $5

  • Newbie
  • I want to sign up for the student discount. However whenever I click sign up to see if I'm eligible the page where I put in my college never comes up and it brings me right back to my payments. Pleas...
  • MattSuda
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Spotify iphone app crashing

Hi, so I have an A&TT iPhone 6 running iOS 8.1 with the model number MG4W2LL/A running spotify Version 2.5.0 My issue is that every time I try to launch the app it immediately crashes. I have tried turning my phone off and on, and also uninstalling a...

  • Visitor
  • Hi, so I have an A&TT iPhone 6 running iOS 8.1 with the model number MG4W2LL/A running spotify Version 2.5.0   My issue is that every time I try to launch the app it immediately crashes....
  • user-removed
  • Not applicable
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

My spotify won't let me listen to me of song and to listen to a random song in my songs I pla

My spotify won't let me listen to my choice of song and to listen to a random song in my songs I have to click suffle play I had a premium account I got it last year with my contract with Vodafone it was after the 17 I got the contract and this is re...

  • Newbie
  • My spotify won't let me listen to my choice of song and to listen to a random song in my songs I have to click suffle play I had a premium account I got it last year with my contract with Vodafone it...
  • MattSuda
  • Spotify Star
  • 937 Views
  • 1 replies
  • 0 likes
  • 937 Views
  • 1 replies
  • 0 likes

Offline problem

Hi all! I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook. The problem is i CANNOT sync a playlist or anything to use offline on my phone! I have tried deletei...

  • Regular
  • Hi all!   I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook.   The problem is i CANNOT syn...
  • Whyte
  • Newbie
  • 902 Views
  • 2 replies
  • 0 likes
  • iOS
    iphone
    Mac
    Premium
    problems
    syncing
  • 902 Views
  • 2 replies
  • 0 likes

Spotify Battery Drain

I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.

  • Newbie
  • I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.
  • Mv826
  • Music Fan
  • 1444 Views
  • 2 replies
  • 1 likes
  • 1444 Views
  • 2 replies
  • 1 likes

Can't sync any songs to my iPod

I recently downloaded the spotify music app and started the 7 day free trial of premium. There is supposed to be a way to listen to songs you select for offline use even when you're not connected to Internet but I can get it to work for even one song...

  • Casual Listener
  • I recently downloaded the spotify music app and started the 7 day free trial of premium. There is supposed to be a way to listen to songs you select for offline use even when you're not connected to ...
  • laciebus39
  • Newbie
  • 1118 Views
  • 3 replies
  • 0 likes
  • Can't get music offline
    can't sync music
    songs won't play offline
  • 1118 Views
  • 3 replies
  • 0 likes

iOS app will not install.

A more detailed description, using numbered steps1. First I searched for Spotify in the App Store2. Then I found spotify and clicked the "Get" button3. Then I clicked the "Install" button4. Then the "Get" button re-appeared5. Then I clicked the "Get"...

  • Newbie
  • A more detailed description, using numbered steps 1. First I searched for Spotify in the App Store 2. Then I found spotify and clicked the "Get" button 3. Then I clicked the "Install" button 4. T...
  • rainpacheco
  • Casual Listener
  • 1220 Views
  • 3 replies
  • 1 likes
  • 1220 Views
  • 3 replies
  • 1 likes

Profile -> following have wrong number.

Hi. I delete all subscription artist and album in my music, but I have always a number in Profile -> following. Why?P.s. My interface is in French, perhaps I don't write the good traduction.

  • Casual Listener
  • Hi. I delete all subscription artist and album in my music, but I have always a number in Profile -> following. Why? P.s. My interface is in French, perhaps I don't write the good traduction.
  • Mala-Zaba
  • Casual Listener
  • 524 Views
  • 2 replies
  • 1 likes
  • 524 Views
  • 2 replies
  • 1 likes

I cannot download some songs - white/green icon is missing.

Hello, I own a Premium account and I have an Ipad Mini. My problem is that, even being connected to WIFI, I cannot download some songs to listen to them offline. I have a playlist that contains around 900 songs; they all download properly but at some...

  • Visitor
  • Hello,   I own a Premium account and I have an Ipad Mini. My problem is that, even being connected to WIFI, I cannot download some songs to listen to them offline. I have a playlis...
  • MattSuda
  • Spotify Star
  • 593 Views
  • 1 replies
  • 1 likes
  • 593 Views
  • 1 replies
  • 1 likes

Songs not on my playlist playing?

Recently updated my iOS and noticed this with the updated version of Spotify, which did not happen with the older version (I'm a premium member): When I stop listening to Spotify and go to play later (same device), it does not pick up where it left o...

  • Newbie
  • Recently updated my iOS and noticed this with the updated version of Spotify, which did not happen with the older version (I'm a premium member): When I stop listening to Spotify and go to play l...
  • MattSuda
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • playlist becomes radio
  • 478 Views
  • 1 replies
  • 0 likes

iPhone playlists not syncing for offline play

Hi Friends, I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas? Thanks!

  • Newbie
  • Hi Friends,    I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas?    Thanks...
  • MattSuda
  • Spotify Star
  • 294 Views
  • 1 replies
  • 1 likes
  • 294 Views
  • 1 replies
  • 1 likes

Songs that won't delete

In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?

  • Newbie
  • In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?
  • MattSuda
  • Spotify Star
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

cant sync Music in my iPhone 6 plus

hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.

  • Newbie
  • hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.
  • MattSuda
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Album is on web player but not on app

"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays the title and album art with a blank tracklist. If th...

  • Newbie
  • "VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays th...
  • MattSuda
  • Spotify Star
  • 4014 Views
  • 1 replies
  • 0 likes
  • bug
    iOS
    vixx
  • 4014 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in

Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .

  • Regular
  • Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .
  • MattSuda
  • Spotify Star
  • 978 Views
  • 19 replies
  • 0 likes
  • 978 Views
  • 19 replies
  • 0 likes

Track stops after 1.30 + no access to playlists on mobile

The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no difference.Also I can't access my playlists or favorite tr...

  • Newbie
  • The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no differe...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Added songs to My Music but not showing under Artists

To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of the Stars" in the The Fault in Our Stars soundtrack won't appear...

  • Casual Listener
  • To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists.   For example, "All of th...
  • csysam
  • Casual Listener
  • 2167 Views
  • 2 replies
  • 0 likes
  • 2167 Views
  • 2 replies
  • 0 likes

Normal playback interrupted randomly by radio

When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is just paused at the very start of the song. At the top...

  • Newbie
  • When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is ju...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

[spam] Blocked user is not blocked on iOS

I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad and iPhone. Please help/fix this issue.

  • Gig Goer
  • I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad an...
  • MattSuda
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes