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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77634 Views
  • 16 replies
  • 37 likes
  • 77634 Views
  • 16 replies
  • 37 likes

Inbox isn't updating & I can't always share

I'm not sure if these two are related, but I'm experiencing two problems: When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show up when I'm logged into Spotify on my Mac. I can send things ...

  • Visitor
  • I'm not sure if these two are related, but I'm experiencing two problems:   When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show...
  • MattSuda
  • Spotify Star
  • 690 Views
  • 3 replies
  • 0 likes
  • sharing
  • 690 Views
  • 3 replies
  • 0 likes

Your Music Bug When Updating / Displaying Artist View

Hello, I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly. It is a similar (probably related) to the OSX 0.9.11.27.g2b1a638c problem / bug I recently reported (see be...

photo 2.png photo 1.png
  • Roadie
  • Hello,   I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly.  It is a similar (probably rel...
  • zeppelincmj
  • Casual Listener
  • 1632 Views
  • 16 replies
  • 1 likes
  • iOS
  • 1632 Views
  • 16 replies
  • 1 likes

Solved!! 4th Device Management

Just got a new iPad Air. This is my 4th device for Spotify. If I de-sync one device, can I still stream Spotify on that device? I understand that only 3 devices can be used "offline". ...But what about online streaming can my 4th device be used for s...

  • Casual Listener
  • Just got a new iPad Air. This is my 4th device for Spotify. If I de-sync one device, can I still stream Spotify on that device? I understand that only 3 devices can be used "offline". ...But what a...
  • OviiiOne
  • Community Legend
  • 759 Views
  • 5 replies
  • 0 likes
  • 759 Views
  • 5 replies
  • 0 likes

Solved!! Spotify very expensive on iPhone ??

Hello, before i changed to spotify i was using deezer which cost 9,99€ per month. In the internet i saw that spotify also cost 9,99€ per month and because of the better quality from the songs i changed to spotify but as i bought there was a window wh...

  • Newbie
  • Hello,   before i changed to spotify i was using deezer which cost 9,99€ per month. In the internet i saw that spotify also cost 9,99€ per month and because of the better quality from the so...
  • JoeThomas
  • Community Legend
  • 1474 Views
  • 1 replies
  • 0 likes
  • 1474 Views
  • 1 replies
  • 0 likes

Song available offline, how does it play in online mode?

Suppose you make a song available offline, but do not go into offline mode in settings. When you play the song, does Spotify play the downloaded version or does it stream the song?

  • Casual Listener
  • Suppose you make a song available offline, but do not go into offline mode in settings.  When you play the song, does Spotify play the downloaded version or does it stream the song?  
  • popo100000
  • Casual Listener
  • 1099 Views
  • 3 replies
  • 1 likes
  • 1099 Views
  • 3 replies
  • 1 likes

Solved!! None of the buttons are showing up!

Okay, so none of the buttons are showing up. This includes the play, shuffle, menu, next and back or anything that you need. Like I can still press where they are suppose to be and they work but the aren't there. I'm new so if like to know what I'm p...

  • Newbie
  • Okay, so none of the buttons are showing up. This includes the play, shuffle, menu, next and back or anything that you need. Like I can still press where they are suppose to be and they work but the ...
  • MattSuda
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Premium different on different devices?

I have premium and so does my friend but on his he can get (on his new Nokia) for example the album "The raven that refused to sing" by Steven Wilson but when i do the same search on my Ipod I don't get this or any other albums by him even though the...

  • Casual Listener
  • I have premium and so does my friend but on his he can get (on his new Nokia) for example the album "The raven that refused to sing" by Steven Wilson but when i do the same search on my Ipod I don't ...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 4 replies
  • 0 likes
  • 365 Views
  • 4 replies
  • 0 likes

Solved!! Being able to filter songs on IOS app

Why aren't we able to filter songs after song name, added date, artist, album etc??? Ive been using spotify on IOS for quite som time now, and my list has over 1000 songs and it is annoying to scroll through lots of songs just to listen to the latest...

  • Casual Listener
  • Why aren't we able to filter songs after song name, added date, artist, album etc??? Ive been using spotify on IOS for quite som time now, and my list has over 1000 songs and it is annoying to scroll...
  • MattSuda
  • Spotify Star
  • 306 Views
  • 1 replies
  • 1 likes
  • 306 Views
  • 1 replies
  • 1 likes

iPhone 6 Syncing Problem

I recently began using Spotify Premium for the main reason that I can sync the music to my phone and use Spotify offline. However, I follow all the steps to turn my phone offline, and every single song in my inventory turns gray, and it tells me ever...

  • Newbie
  • I recently began using Spotify Premium for the main reason that I can sync the music to my phone and use Spotify offline.  However, I follow all the steps to turn my phone offline, and every sin...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Songs don't sync anymore

HI, I have plenty of storage left, and I have tried restarting both the app and my iPhone 6 but for the past few months new songs that I have added are not syncing to then be played offline, as well as some older songs (seemingly random). I have a Pr...

  • Newbie
  • HI,   I have plenty of storage left, and I have tried restarting both the app and my iPhone 6 but for the past few months new songs that I have added are not syncing to then be played offlin...
  • OviiiOne
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Spotify crashes

After latest update spotify keep crashing on 5s 8.1.2 any solutions ?

  • Casual Listener
  • After latest update spotify keep crashing on 5s 8.1.2 any solutions ?
  • Vismo
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Spotify SLOW on iPad since last update

Okay so since probably the 2.0 Soptify update, it's running extremely **bleep**ing slow on iPad. Works find on my iPhone 5 but not the iPad Air. And I am paying for Premium subscribtion but can't listen to no **bleep**ing music on iPad. I have a WiFi...

  • Regular
  • Okay so since probably the 2.0 Soptify update, it's running extremely **bleep**ing slow on iPad. Works find on my iPhone 5 but not the iPad Air. And I am paying for Premium subscribtion but can't lis...
  • MattSuda
  • Spotify Star
  • 1858 Views
  • 4 replies
  • 0 likes
  • 1858 Views
  • 4 replies
  • 0 likes

Temporary fix for sorting songs in playlists

Hello everyone, Since Spotify is taking their good time implenting the most simple function in a music player — Sorting of a playlist — I guess we, the users, have to work on getting around it. And I actually found a simple workaround: Open up your S...

  • Casual Listener
  • Hello everyone,   Since Spotify is taking their good time implenting the most simple function in a music player — Sorting of a playlist — I guess we, the users, have to work on getting around ...
  • mrcolonist
  • Casual Listener
  • 530 Views
  • 2 replies
  • 1 likes
  • 530 Views
  • 2 replies
  • 1 likes

Spotify radio app

My spotify radio app keeps playing the same exact songs. Everytime I start the app I get the exact same song list. I've skipped as far ahead as 49 songs it's the exact same playlist everyday. I've tried logging out / in. Reinstalling the app etc. can...

  • Visitor
  • My spotify radio app keeps playing the same exact songs. Everytime I start the app I get the exact same song list. I've skipped as far ahead as 49 songs it's the exact same playlist everyday. ...
  • Marceeee
  • Newbie
  • 1891 Views
  • 39 replies
  • 0 likes
  • 1891 Views
  • 39 replies
  • 0 likes

Solved!! Spotify Abroad???

So basically, Spotify said "You can only use Spotify abroad for 14 days." I'M NOT EVEN ABROAD GEEZ. It's the Canadian one, so maybe that's the problem? I don't know. Maybe because I used it at a different location (but still in my country) that's a c...

  • Casual Listener
  • So basically, Spotify said "You can only use Spotify abroad for 14 days." I'M NOT EVEN ABROAD GEEZ. It's the Canadian one, so maybe that's the problem? I don't know. Maybe because I used it at a diff...
  • MattSuda
  • Spotify Star
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Unable to create playlists in folders after update

Hey, As you can see, I like to organise my Spotify display so I have a folder for all the artists in my "library", similar to iTunes (I've lost my itunes library twice now in the past two years) (this also helps for shuffling). Now since the update (...

  • Roadie
  • Hey,   As you can see, I like to organise my Spotify display so I have a folder for all the artists in my "library", similar to iTunes (I've lost my itunes library twice now in the past...
  • MattSuda
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Different playlists on PC contra IOS

Hi I have my normal playlists on my premiium subscription on the PC. When I log on to my iPhone 5S, on the same subscription - I am getting other playlistes that I dont recognize? What has happend? regards Marius

  • Newbie
  • Hi I have my normal playlists on my premiium subscription on the PC. When I log on to my iPhone 5S, on the same subscription - I am getting other playlistes that I dont recognize? What has happend? ...
  • MattSuda
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

iphone syncing problem

Hi, I've been using spotify on my iphone 4 since a couple of years now and since them there is a problem that still persists today. I use to synchronize my songs before I go to work, but everyday some songs that appear as synchronized, I mean green, ...

  • Casual Listener
  • Hi,   I've been using spotify on my iphone 4 since a couple of years now and since them there is a problem that still persists today.   I use to synchronize my songs before I go to ...
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Resume Album

As a pre-cursor, I do 99.9% of my Spotify listening on my iPhone while in my car. My issue, which has plagued me for a while now, is that I enjoy listening to full albums, but my commute doesn't allow for a full album listening so I listen to half on...

  • Casual Listener
  • As a pre-cursor, I do 99.9% of my Spotify listening on my iPhone while in my car. My issue, which has plagued me for a while now, is that I enjoy listening to full albums, but my commute doesn't allo...
  • chrisisabull
  • Casual Listener
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Search returning no results

My search has been returning no results for the past couple weeks. Mobile only. iOS. It gives me the "try again" button no matter what I search for. I seem to be able to stream music on playlists that isn't synced so I don't think it's a connectivity...

  • Music Fan
  • My search has been returning no results for the past couple weeks. Mobile only. iOS. It gives me the "try again" button no matter what I search for. I seem to be able to stream music on playlists tha...
  • dmsuperman
  • Music Fan
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes