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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81219 Views
  • 19 replies
  • 37 likes
  • 81219 Views
  • 19 replies
  • 37 likes

Cannot Log in to Spotify on my iPhone 6 via Facebook

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error - Error: com.facebook.sdk, 5 How can I navigate this? Thank you!

  • Newbie
  • I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error -   Error: com.facebook.sdk, 5   How can I navigate this?   Tha...
  • MattSuda
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Activity feed & Following Issue

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my recent activity.

  • Community Legend
  • Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Album artwork in offline mode

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that they were in 'Extreme'. ~1000 or so songs which I h...

  • Music Fan
  • Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that ...
  • MattSuda
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

2.4.0.1822 bad reception handling

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would play or you had no reception and there would be an aw...

  • Regular
  • To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would pl...
  • 513 Views
  • 0 replies
  • 0 likes
  • Glitches
  • 513 Views
  • 0 replies
  • 0 likes

Local files cover art

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes local files and I guess replaces them with Spotify ver...

  • Regular
  • Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes loc...
  • els1118
  • Regular
  • 669 Views
  • 1 replies
  • 1 likes
  • 669 Views
  • 1 replies
  • 1 likes

Sharing Problem

This past week or so, I've noticed that sharing no longer seems to work for me. I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it never appeared in my "Activity" feed like my previous shares had...

  • Visitor
  • This past week or so, I've noticed that sharing no longer seems to work for me.   I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it ne...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Spotify distorts from iPhone 6 but my music does not!

Hi AllI'm really hoping that someone can help me out here.I have finally got myself an Arcam rdock uni, this is attached to a squeezebox radio via 2xrca to 3.5mm Jack. I have spotify premium.Almost all my spotify tracks, whether playlists, saved or o...

  • Casual Listener
  • Hi All I'm really hoping that someone can help me out here. I have finally got myself an Arcam rdock uni, this is attached to a squeezebox radio via 2xrca to 3.5mm Jack. I have spotify premium....
  • Dicy71
  • Casual Listener
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Starting app crashes phone

Every time I attempt to open the app after the latest update it crashes and restarts my phone....

  • Casual Listener
  • Every time I attempt to open the app after the latest update it crashes and restarts my phone....
  • MattSuda
  • Spotify Star
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Premium not working on iphone

Hi, I recently bought a subscription but my iphone 6 still says that I am a free user. My browser says otherwise. Any ideas on how to fix this?

  • Newbie
  • Hi,    I recently bought a subscription but my iphone 6 still says that I am a free user. My browser says otherwise. Any ideas on how to fix this?
  • MattSuda
  • Spotify Star
  • 526 Views
  • 4 replies
  • 2 likes
  • 526 Views
  • 4 replies
  • 2 likes

Solved!! Albums on PC Spotify not on ios Spotify

I've used PC spotify eversince it was first released, but I recently have got Premium and have started using my iPad and iPhone to listen to spotify. Two albums (Pass the Jar, by Zac Brown Band, and Living for a Song, by Jamey Johnson) are available ...

  • Newbie
  • I've used PC spotify eversince it was first released, but I recently have got Premium and have started using my iPad and iPhone to listen to spotify. Two albums (Pass the Jar, by Zac Brown Band, and ...
  • frank2627
  • Casual Listener
  • 683 Views
  • 5 replies
  • 0 likes
  • 683 Views
  • 5 replies
  • 0 likes

iOS Local Files Selectively Desyncing

I'm using Windows 8.1 and an iPod Touch with iOS 8.1.2. I have a playlist with 180 some local files synced to my iPod. It was synced perfectly, but after a week or two it unsynced some of my files from that playlist. Random songs withing albums so it...

  • Newbie
  • I'm using Windows 8.1 and an iPod Touch with iOS 8.1.2. I have a playlist with 180 some local files synced to my iPod. It was synced perfectly, but after a week or two it unsynced some of my files fr...
  • mickeyh2700
  • Casual Listener
  • 731 Views
  • 4 replies
  • 1 likes
  • 731 Views
  • 4 replies
  • 1 likes

iPhone 6 Plus With Horrible Lag since latest update.

Since the latest update, I have horrible lag on my Spotify app that makes it nearly unusable. Just started. I haver an iPhone 6 Plus and upgraded to iOs 8.1.2 after this started happening. I have a 128gb device with a lot of memory available.I have t...

  • Regular
  • Since the latest update, I have horrible lag on my Spotify app that makes it nearly unusable.  Just started. I haver an iPhone 6 Plus and upgraded to iOs 8.1.2 after this started happening. &n...
  • Prestige
  • Roadie
  • 1610 Views
  • 10 replies
  • 0 likes
  • 1610 Views
  • 10 replies
  • 0 likes

Follow error

I have just got spotify and signed up to premium but I get an error if I click on the follow button to try and follow friends.

  • Newbie
  • I have just got spotify and signed up to premium but I get an error if I click on the follow button to try and follow friends.
  • Amarro
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Spotify loging problem

Im using spotify on my iphone 5sType of user: free And i live in saudi arabia a couple days the app was working for 48 hour (the free premiom offer) but after that its saying ( login faild error: 480 )

  • Newbie
  • Im using spotify on my iphone 5s Type of user: free And i live in saudi arabia a couple days the app was working for 48 hour (the free premiom offer) but after that its saying ( login faild error:...
  • MattSuda
  • Spotify Star
  • 1038 Views
  • 3 replies
  • 0 likes
  • 1038 Views
  • 3 replies
  • 0 likes

Solved!! iPhone reboots after updating to version 2.4.0

After updating last night to version 2.4.0. everytime I open the app, my iPhone 6 plus reboots.

  • Casual Listener
  • After updating last night to version 2.4.0. everytime I open the app, my iPhone 6 plus reboots.
  • Trunks
  • Casual Listener
  • 989 Views
  • 2 replies
  • 0 likes
  • 989 Views
  • 2 replies
  • 0 likes

I paid for premium, but..

I paid for premium, but nothing happened. I reinstalled the app, logged in and out. I contacted the app suport. I got an email from spotify. Still nothing happen.

  • Newbie
  • I paid for premium, but nothing happened. I reinstalled the app, logged in and out. I contacted the app suport. I got an email from spotify. Still nothing happen.
  • MattSuda
  • Spotify Star
  • 407 Views
  • 2 replies
  • 1 likes
  • 407 Views
  • 2 replies
  • 1 likes

Paid for premium but not getting it.

I signed up for premium but I am not getting it on my I phone or I pad. I did what was recommended on the help page, uninstalled, signed out and sign in again. It still says I am not premium. I was already charged for Feb. Can I get my money back? I ...

  • Newbie
  • I signed up for premium but I am not getting it on my I phone or I pad. I did what was recommended on the help page, uninstalled, signed out and sign in again. It still says I am not premium. I wa...
  • MattSuda
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Don't know if I actually bought the Premium version

I've downloaded the app today and bought the Premium version and App Store sent me an email confirming it but when I go to the settings of the app it says that I'm testing the Premium version, is this normal? Was the premium version actually bought?

  • Newbie
  • I've downloaded the app today and bought the Premium version and App Store sent me an email confirming it but when I go to the settings of the app it says that I'm testing the Premium version, is thi...
  • nspidermann
  • Regular
  • 469 Views
  • 2 replies
  • 0 likes
  • 469 Views
  • 2 replies
  • 0 likes

Gapless playback not quite working on mobile..

I mean, on some albums and recordings it has worked ( Flying Lotus' "You're Dead," Bill Evans Trio's "Complete Village Vanguard" ), but on other albums there is still an audible gap between tracks. I'm listening to John Coltrane's "Afro Blue Impressi...

  • Casual Listener
  • I mean, on some albums and recordings it has worked ( Flying Lotus' "You're Dead," Bill Evans Trio's "Complete Village Vanguard" ), but on other albums there is still an audible gap between tracks. I...
  • nspidermann
  • Regular
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Unable to Play Song with new update

Hi! I' ve been using spotify for a while and i haven't had a problem until the new spotify update came out in 3rd October. After my Ipad 3 automatically updated the spotify i couldn't play any of the songs, when i tried to play them a box showed up w...

  • Newbie
  • Hi! I' ve been using spotify for a while and i haven't had a problem until the new spotify update came out in 3rd October. After my Ipad 3 automatically updated the spotify i couldn't play any of the...
  • Starburstingout
  • Newbie
  • 11860 Views
  • 12 replies
  • 1 likes
  • 11860 Views
  • 12 replies
  • 1 likes