Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69322 Views
16 replies
37 likes

69322 Views
16 replies
37 likes

Solved!! problem

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...

user-removed
Visitor
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...
2014-08-06 11:41:18 AM
2014-08-06 6:00:09 PM
user-removed
Not applicable
745 Views
7 replies
0 likes

745 Views
7 replies
0 likes

WAY Too Much Data Usage

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...

Bruhaus
Newbie
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook...
2014-01-22 5:39:11 PM
2014-08-06 4:05:44 PM
user-removed
Not applicable
4533 Views
9 replies
0 likes

4533 Views
9 replies
0 likes

Solved!! Unable to sort albums in Your Music by artist

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...

Haraldbt
Casual Listener
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...
2014-08-06 2:48:30 PM
2014-08-06 3:58:10 PM
user-removed
Not applicable
2895 Views
6 replies
0 likes

2895 Views
6 replies
0 likes

Emredost

IPhone doesnt recognize my premium account!!! What to do???

Crazylord_2
Casual Listener
IPhone doesnt recognize my premium account!!! What to do???
2014-08-04 12:42:51 PM
2014-08-06 3:39:37 PM
user-removed
Not applicable
534 Views
6 replies
0 likes

534 Views
6 replies
0 likes

Solved!! Driving away from from home while on wifi

Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...

VinceThePrince
Regular
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...
2014-07-29 4:50:40 PM
2014-08-06 8:08:55 AM
VinceThePrince
Regular
1039 Views
2 replies
0 likes

1039 Views
2 replies
0 likes

Solved!! Public Profile and followers: wrong amount is shown

Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...

dnl
Casual Listener
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...
2014-07-10 2:47:04 PM
2014-08-05 11:29:27 PM
LeoTM
Music Fan
1892 Views
3 replies
2 likes

1892 Views
3 replies
2 likes

Starred songs will not download!

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...

allifriedhoff
Newbie
Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...
2014-08-05 6:41:32 PM
2014-08-05 8:00:35 PM
Jason
Spotify Legend
549 Views
1 replies
0 likes

549 Views
1 replies
0 likes

Problem with app iphone 4s,

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...

mling
Newbie
Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...
2014-08-05 11:43:14 AM
2014-08-05 3:25:28 PM
jeremygoh
Community Legend
729 Views
2 replies
0 likes

729 Views
2 replies
0 likes

Trouble syncing to iPhone

Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...

crukan
Newbie
Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...
2014-08-04 3:48:23 PM
2014-08-05 7:34:24 AM
jeremygoh
Community Legend
987 Views
1 replies
0 likes

987 Views
1 replies
0 likes

Signed in on 2 devices; How to tell when one is playing

To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...

Andihawes
Casual Listener
To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...
2014-08-04 1:51:33 PM
2014-08-05 7:31:16 AM
jeremygoh
Community Legend
531 Views
2 replies
0 likes

531 Views
2 replies
0 likes

Solved!! Stopped Syncing on my I Pod

Doesn't say too full, it just stopped syncing...and I know I have more space?

user-removed
Visitor
Doesn't say too full, it just stopped syncing...and I know I have more space?
2012-10-06 5:56:04 PM
2014-08-05 4:22:45 AM
user-removed
Not applicable
606 Views
2 replies
0 likes

606 Views
2 replies
0 likes

Solved!! Spotify doesn't fit the screen iphone 4s

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

neddakin
Regular
Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything
2014-07-06 9:33:29 PM
2014-08-04 10:55:21 PM
ethanm21
Newbie
3461 Views
48 replies
2 likes

3461 Views
48 replies
2 likes

Available Offline Only Filter: Not showing all offline content

Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...

skegels
Regular
Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...
2014-07-16 10:36:53 AM
2014-08-04 10:35:04 AM
MattSuda
Spotify Star
1577 Views
6 replies
0 likes

1577 Views
6 replies
0 likes

Solved!! Spotify iPhone issues

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on u...

James0106
Casual Listener
I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the pre...
2014-08-04 8:58:10 AM
2014-08-04 9:56:09 AM
MattSuda
Spotify Star
453 Views
3 replies
0 likes

453 Views
3 replies
0 likes

play offline songs offline when i am online

Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

thomaschen
Casual Listener
Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?
2014-08-04 3:05:15 AM
2014-08-04 8:30:30 AM
MattSuda
Spotify Star
285 Views
2 replies
0 likes

285 Views
2 replies
0 likes

Cable to connect iPhone 5s to DAC for using Spotify on home system?

My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning termination at the Macbook end and a printer termination (the type of USB cable ...

pingufreddy
Casual Listener
My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning terminati...
2014-07-27 10:48:55 PM
2014-08-04 6:32:52 AM
adisib
Community Legend
1153 Views
4 replies
0 likes

1153 Views
4 replies
0 likes

Connecting to Mac

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and see/select my Mini, I only see my iPad, Apple TV, a...

Rogerdn
Regular
I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and ...
2014-08-04 2:03:48 AM
2014-08-04 3:05:16 AM
MichaelJerzak
Composer
1031 Views
9 replies
0 likes

1031 Views
9 replies
0 likes

Control Ipod from Android

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and only back to work when I unlock the screen. Any idea?

RodrigoRGL
Casual Listener
I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and on...
2014-08-03 4:05:21 PM
2014-08-03 6:29:13 PM
jeremygoh
Community Legend
1829 Views
3 replies
0 likes

1829 Views
3 replies
0 likes

Solved!! Removing songs from "my music" (iphone 5 ios 6)

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Anonmus9
Casual Listener
I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??
2014-08-03 5:15:22 PM
2014-08-03 5:22:18 PM
Anonmus9
Casual Listener
487 Views
2 replies
0 likes

487 Views
2 replies
0 likes

Spotify crashes when trying to rearrange music in playlist - iPad

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to move it upwards, spotify crashes...

Vpe
Newbie
I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to m...
2014-07-18 7:22:08 PM
2014-08-03 5:15:47 PM
jeremygoh
Community Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts