Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80660 Views
19 replies
37 likes

80660 Views
19 replies
37 likes

What the heck?!!

I'm a spotify premium subscriber. What the heck happened to Blind Melon?!! 2 of their songs disappeared from a playlist and don't show up at all when I search for them. The songs are "Tones of Home" and " The Pusher". Additionally, when I search for ...

Suzylaz
Newbie
I'm a spotify premium subscriber. What the heck happened to Blind Melon?!! 2 of their songs disappeared from a playlist and don't show up at all when I search for them. The songs are "Tones of Home"...
2014-07-21 2:34:11 PM
2014-07-22 5:45:32 AM
Swanny
Community Legend
1436 Views
3 replies
0 likes

1436 Views
3 replies
0 likes

Please help -- Songs won't go offline

This is a new problem for me. I've been a premium user for many months and i have had nothing but a positive experience with Spotify thus far. Today, however, when i added a new playlist, it synced from my computer to my phone perfectly but then woul...

cheersbreh
Casual Listener
This is a new problem for me. I've been a premium user for many months and i have had nothing but a positive experience with Spotify thus far. Today, however, when i added a new playlist,...
2014-07-10 7:16:04 PM
2014-07-21 12:38:20 AM
cheersbreh
Casual Listener
5728 Views
2 replies
0 likes

5728 Views
2 replies
0 likes

Buttons without icon

The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.

PaulLM
Regular
The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.
2014-07-20 7:59:51 PM
2014-07-21 10:52:59 PM
PaulLM
Regular
460 Views
2 replies
0 likes

460 Views
2 replies
0 likes

Solved!! iPhone 5s will not appear under Devices when connected

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

user-removed
Visitor
When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?
2014-06-30 6:54:40 PM
2014-07-21 10:18:11 PM
Jurgenbm
Regular
1522 Views
4 replies
0 likes
devices
iphone
iPhone 5S

1522 Views
4 replies
0 likes

How to Block a Song?

So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than 15 songs. I can't stand it. I have to restart my a...

CathRyann
Casual Listener
So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than...
2014-07-21 7:58:56 AM
2014-07-21 9:11:08 PM
CathRyann
Casual Listener
2772 Views
2 replies
2 likes

2772 Views
2 replies
2 likes

Searched music won't play

I search the music I want, then I click it and ten my screen blacks out and goes home.

Blueberry44
Newbie
I search the music I want, then I click it and ten my screen blacks out and goes home.
2014-07-20 4:18:53 AM
2014-07-21 8:27:03 PM
user-removed
Not applicable
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Playlists dissapeared

When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I searched on that play list it was gone. I listendto t...

oliverbring
Newbie
When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I se...
2014-07-19 4:46:09 PM
2014-07-21 8:25:38 PM
user-removed
Not applicable
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Solved!! Files won't sync to iphone 5s

I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but it shows its not syncing them anymore. A few songs...

rewind3487
Newbie
I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but...
2014-07-19 7:20:45 PM
2014-07-21 8:16:11 PM
user-removed
Not applicable
464 Views
1 replies
0 likes

464 Views
1 replies
0 likes

my ipod wont download music so i can listen offline

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to them offline... why? it has worked before but will not ...

user-removed
Visitor
so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to th...
2014-07-21 10:56:31 AM
2014-07-21 7:48:50 PM
user-removed
Not applicable
676 Views
2 replies
0 likes

676 Views
2 replies
0 likes

Spotify doesnt recongnize iphone

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

AnneG
Newbie
Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne
2014-07-21 10:19:48 AM
2014-07-21 7:43:02 PM
user-removed
Not applicable
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Playlists gone on ipad

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playlists on my iPad, it looks like it is searching (2 bla...

gazler007
Casual Listener
I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playl...
2014-07-16 10:10:15 PM
2014-07-21 5:41:42 PM
gazler007
Casual Listener
605 Views
5 replies
0 likes

605 Views
5 replies
0 likes

Solved!! Local files and "Your Music"

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. Now I can alphabetize them by title - yay. BUT, it ...

cariofthevalley
Newbie
Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. ...
2014-07-20 8:11:16 PM
2014-07-20 11:22:34 PM
MattSuda
Spotify Star
589 Views
1 replies
0 likes
local files
your songs

589 Views
1 replies
0 likes

Your Music / Artists not working on iPhone

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.

Shakeiob
Casual Listener
iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.
2014-07-20 10:46:55 AM
2014-07-20 11:14:03 AM
Fred
Community Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Stops playing after 10/12 seconds

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

user-removed
Visitor
Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app
2014-07-15 9:43:55 AM
2014-07-19 1:22:49 PM
user-removed
Not applicable
3709 Views
3 replies
0 likes

3709 Views
3 replies
0 likes

Spotify doesn't sync local files :(

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playlist and after that playlist with local files and folde...

piotr3kk
Casual Listener
Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playli...
2014-07-15 12:29:46 AM
2014-07-19 12:55:07 PM
piotr3kk
Casual Listener
439 Views
2 replies
0 likes

439 Views
2 replies
0 likes

Disable 'enable network warning' when in Offline mode

As the title says.I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode.But after I put my phone at Airplane mode aswell (while spotify was in offline mode)...

thijsje1515
Regular
As the title says. I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode. But after I put my phone at A...
2014-07-19 1:25:13 AM
2014-07-19 9:43:03 AM
MattSuda
Spotify Star
512 Views
1 replies
1 likes

512 Views
1 replies
1 likes

Eaqualizer

PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance

laso97
Casual Listener
PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance
2014-07-18 6:59:12 PM
2014-07-19 5:00:20 AM
CallMeVitor
Regular
436 Views
2 replies
0 likes

436 Views
2 replies
0 likes

Volume button and Hold to Preview not working in 1.4.1 - iPhone 5

Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / AirPlay controls appear, so I am unable to change the volume or swit...

sarge_in
Casual Listener
Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / ...
2014-07-11 8:23:13 PM
2014-07-18 11:33:57 PM
sarge_in
Casual Listener
1226 Views
2 replies
0 likes
hold
preview
volume

1226 Views
2 replies
0 likes

Solved!! 2 devices

Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use tablet but want the same music on both

mrjarnisherwin
Casual Listener
Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use...
2014-07-18 11:01:03 PM
2014-07-18 11:18:38 PM
mrjarnisherwin
Casual Listener
769 Views
4 replies
0 likes

769 Views
4 replies
0 likes

Solved!! Sync stops for reason on iPad air

I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weird.

daniello0512
Casual Listener
I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weir...
2014-07-17 11:59:56 PM
2014-07-18 7:16:13 PM
user-removed
Not applicable
512 Views
2 replies
0 likes

512 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts