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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73422 Views
  • 16 replies
  • 37 likes
  • 73422 Views
  • 16 replies
  • 37 likes

Solved!! Saved Albums suddenly including songs from my Starred playlist

Hey all, I'm running into a slightly annoying issue with the Save Album feature on my T-Mobile iPhone 5s. I was in love with the feature originally, and saved a lot of albums I know I love for easy, future access. I also use the Starred playlist to k...

  • Visitor
  • Hey all,   I'm running into a slightly annoying issue with the Save Album feature on my T-Mobile iPhone 5s.   I was in love with the feature originally, and saved a lot of albums I ...
  • jeremygoh
  • Community Legend
  • 721 Views
  • 6 replies
  • 0 likes
  • 721 Views
  • 6 replies
  • 0 likes

Solved!! Cellular Data is Turned Off for Spotify... Yes, for the 473rd time, I am aware!

This is incredibly annoying. EVERY SINGLE time I go into Spotify this comes up. I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when offline) and to not drain any 3G whatsoever. Is there anyway to remove the pa...

  • Regular
  • This is incredibly annoying.  EVERY SINGLE time I go into Spotify this comes up.    I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when off...
  • pestefm
  • Newbie
  • 1584 Views
  • 2 replies
  • 1 likes
  • 1584 Views
  • 2 replies
  • 1 likes

Will Spotify remember my offline playlists on my new iPhone

Can anyone help? I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify app. Once I've set my phone up as new, installed the spotify ap...

  • Casual Listener
  • Can anyone help?   I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify a...
  • user-removed
  • Not applicable
  • 688 Views
  • 2 replies
  • 0 likes
  • 688 Views
  • 2 replies
  • 0 likes

Difference between starred and 'saved' songs

So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs. From my perspective I'm not interested in playlists. I just ...

  • Music Fan
  • So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs.   ...
  • user-removed
  • Not applicable
  • 6026 Views
  • 2 replies
  • 3 likes
  • 6026 Views
  • 2 replies
  • 3 likes

iPod 2nd generation support

Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS's above 5.0 because the hardware is too old. Boo-fr...

  • Newbie
  • Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS'...
  • jeremygoh
  • Community Legend
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
  • 0 likes

Solved!! Offline mode data usage

HelloThe songs on the list marked as offline does not download. The arrow in the left moves, but nothing happens. The only song that I get with the green arrow are the ones that I play, the rest doesn't download. I have enough space in my IPad 3, lat...

  • Newbie
  • Hello The songs on the list marked as offline does not download. The arrow in the left moves, but nothing happens. The only song that I get with the green arrow are the ones that I play, the rest do...
  • Simsada
  • Casual Listener
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Solved!! Your music: feature unavailible on iPad

I have updated to the latest version on both iPhone, iPad and PC, but the "your music" feature is not availible on iPad, although it is on iPhone and PC.It looks just like it did before the update. A friend of mine has this feature on his iPad. I've ...

  • Casual Listener
  • I have updated to the latest version on both iPhone, iPad and PC, but the "your music" feature is not availible on iPad, although it is on iPhone and PC. It looks just like it did before the update....
  • cmonster
  • Roadie
  • 849 Views
  • 5 replies
  • 1 likes
  • 849 Views
  • 5 replies
  • 1 likes

Solved!! using Spotify on iPhone 5

On my iPad and Macbook, I can pull up any song and listen to it. But on my iPhone, I can't play specific songs. Why is it different?

  • Casual Listener
  • On my iPad and Macbook, I can pull up any song and listen to it. But on my iPhone, I can't play specific songs. Why is it different?
  • blake
  • Community Legend
  • 719 Views
  • 4 replies
  • 0 likes
  • 719 Views
  • 4 replies
  • 0 likes

Solved!! Saved Album track order

Hi! After the introduction of the "My Music" functionality, I started deleting playlist of complete albums and saved those albums instead. However, I have found that while saving at least one particular album, the track order of that album is wrong! ...

  • Casual Listener
  • Hi!   After the introduction of the "My Music" functionality, I started deleting playlist of complete albums and saved those albums instead. However, I have found that while saving at least ...
  • sancho
  • Casual Listener
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Two users sharing one account & better help support

My daughter and i have a shared account, but when she wants to listen she "kicks" me off and I can't listen. What do I do?

  • Visitor
  • My daughter and i have a shared account, but when she wants to listen she "kicks" me off and I can't listen. What do I do?
  • user-removed
  • Not applicable
  • 967 Views
  • 2 replies
  • 0 likes
  • 967 Views
  • 2 replies
  • 0 likes

Internet Usage

Hi all,I'm fairly new to Spotify, and I need a few things clarified because apparently Spotify doesn't have a customer service number I can reach. I have Spotify premium and have downloaded the majority of my songs onto my iPhone 5 (I think), but I s...

  • Newbie
  • Hi all, I'm fairly new to Spotify, and I need a few things clarified because apparently Spotify doesn't have a customer service number I can reach. I have Spotify premium and have downloaded t...
  • Liam
  • Community Legend
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Offline playlist won't sync to iphone, but works on ipad..

Hi I have an iphone 4's iOS version 7.11 My spotify playlist won't sync to my iphone. I have tried to delete and reinstall the app Make a hard reset on my phone But still Got the problem I have checked our ipad and here i works fine.UPDATE !!!Problem...

  • Casual Listener
  • Hi I have an iphone 4's iOS version 7.11 My spotify playlist won't sync to my iphone. I have tried to delete and reinstall the app Make a hard reset on my phone But still Got the problem I have check...
  • Simsada
  • Casual Listener
  • 1581 Views
  • 3 replies
  • 0 likes
  • 1581 Views
  • 3 replies
  • 0 likes

Some Available Songs/Tracks Won't Play

I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong on the playlist plays on the PC???

  • Casual Listener
  • I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong o...
  • gregi87
  • Casual Listener
  • 496 Views
  • 2 replies
  • 0 likes
  • 496 Views
  • 2 replies
  • 0 likes

Spotify Mobile will only sync certain local files

I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but not on my iPod Touch. I've reinstalled Spotify on bo...

  • Casual Listener
  • I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but n...
  • Joe
  • Community Legend
  • 929 Views
  • 5 replies
  • 0 likes
  • 929 Views
  • 5 replies
  • 0 likes

Spotify Free Trial on Sprint mobile phone

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my phone account after the premium free trial is over. Wha...

  • Newbie
  • I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my ph...
  • Joe
  • Community Legend
  • 1085 Views
  • 1 replies
  • 0 likes
  • 1085 Views
  • 1 replies
  • 0 likes

Solved!! Sync saved artist/album to iPhone

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to. Is there a way to sync these to my phone? I have the premium subscription, so I download playlists so I can be offline and not use ...

  • Regular
  • I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to.  Is there a way to sync these to my phone?  I have the premium subscri...
  • Joe
  • Community Legend
  • 2420 Views
  • 3 replies
  • 0 likes
  • 2420 Views
  • 3 replies
  • 0 likes

I paid for premium a month ago and still havent upgraded

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

  • Casual Listener
  • I have deleted the app , logged in and out , and i still havent gotton my premium please any help?
  • Joe
  • Community Legend
  • 824 Views
  • 4 replies
  • 0 likes
  • 824 Views
  • 4 replies
  • 0 likes

Downloading does not work

Hey guys,Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

  • Newbie
  • Hey guys, Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?
  • Joe
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Queue on iPhone

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

  • Newbie
  • Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?
  • longwayround
  • Regular
  • 1311 Views
  • 9 replies
  • 0 likes
  • 1311 Views
  • 9 replies
  • 0 likes